Job description

Position: Sales Account Manager

Team: Sales

Reports to: VP of Sales

Shift: Regular Business Hours

Purpose: This Sales Account Manager position serves as the primary relationship owner for an assigned group of current and prospect accounts with responsibility for retention and growth. Ensure customers derive maximum value from our products and service. Develop and implement account strategies and annual plans to achieve sales goals. Work closely with customers to identify needs and provide solutions which lead to greater account penetration, increased customer satisfaction and sales growth. Works collaboratively with other teams and managers within Keystone Threaded Products for the ultimate benefit of the customer.

This position serves as the primary service contact for assigned accounts and is responsible for their satisfaction, including some strategic planning responsibilities. This position is expected to consistently provide excellent customer service and leadership to accounts, as well as represent Keystone’s core values to ensure quality.

Key Areas of Responsibility:

Including the following. Other duties may be assigned.

• Achieving annual sales and profit growth targets through account penetration and securing new business
• Ensure customer satisfaction and customer retention through consistent, productive account calls
• Develop and maintain great relationships with customers and prospects
• Creating price quotes and converting to orders in the company’s system
• Represent Keystone in a professional and supportive manner
• Provide a consultative sales approach to accounts
• Act as liaison and advocate between customer and internal Keystone teams
• Effectively learn and present Keystone’s products and processes to our customers
• Contribute to the culture of Keystone through participation in activities, adherence to the core values and continuous improvement
• Stay abreast of and learn about all products and services available to assigned customers
• Build and maintain a consistently strong pipeline of sales opportunities
• Identify new and emerging markets
• Replace incumbent suppliers at assigned accounts
• Up to 50% travel

Required Knowledge and Experience:

• Proven business development strategies delivering a successful track record of revenue growth
• Demonstrated ability to effectively manage individual goals and responsibilities
• Excellent sales, negotiation, and team building skills are required
• Effectively manage CRM to maintain contact information, generate sales activities, and track pipeline opportunities
• At least an intermediate level in using Microsoft Office products; especially Excel, Word and PowerPoint
• Must be a creative problem-solver
• Successful navigation of a busy work environment – using good organizational skills, ability to prioritize and execute, complete projects on time with accuracy
• Ability to anticipate customer needs and prepare for unexpected challenges
• Identifying and seizing opportunities to close sales
• Technical and manufacturing aptitude are a plus because we produce high quality, precision products
• Strong interpersonal and communication skills: writing, editing, verbal and presenting

Important Traits and Other Considerations:

• Team mentality. We’re more of a family so you must be able to work well with others.
• Strong work ethic. We all work hard together to achieve the goals of the company.
• Love of learning. We have a lot of history, experience and knowledge. We continue to mentor, teach and learn from one another. We are continuously improving.
• Sense of humor. This is important to the company’s culture as well as within the department.
• Confidence. Every position, every task is important. Without any one of them, we can’t take care of our customers.
• Must possess a healthy disregard for the impossible. Everything is “figureoutable.” Embrace the challenges.

Compensation & Benefits

• $60K - $70K, $90K-$100K OTE based on performance

Benefits:

• Health, Vision, Dental benefits
• 401K with company match up to 6% of employee’s salary
• Short- and long-term disability
• Life insurance
• Flexible vacation
• Yearly cost of living increases + merit increases

Job Types: Full-time, Part-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Performance bonus

Travel requirement:

• Up to 25% travel

Ability to commute/relocate:

• Cleveland, OH 44125: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales: 3 years (Preferred)
• Account management: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.