Job description

The Registrar Assistant I supports the daily responsibilities of the Office of the Registrar. Accuracy, integrity, privacy and security of all academic records are the priority. The Registrar Assistant works to ensure compliance with published policies and procedures while providing outstanding customer service.

As frontline staff, the following five items are required of the Registrar Assistant I:
1. Serve as first level contact for all registrar office inquiries from students, faculty, alumni, staff and the general public via email, fax, telephone or in-person.
2. Clear and concise dissemination of information regarding academic and administrative policies is the priority of this position.
3. Process ‘on-spot’ service request including but not limited to transcript and standard enrollment verifications.
4. Support in the fall, spring and summer semester pre-registration, online registration, add drop and new student registration processes.
5. Ensure all office of the registrar documents are scanned/indexed/coded and attached to the student record.

Essential job functions of the Registrar Assistant l:

• Manage the Office of the Registrar request queue for BOS, MAN, WOR and ONL campuses and escalate appropriately.
• Manage the weekly batch and end-of-term batch transcript request process.
• Monitor all office supplies and small purchases and relay needs to Assistant Registrar.
• Open and distribute mail interoffice and USPS.
• Process Colleges of the Fenway registration/reconciliation.
• Review Office of the Registrar web content. Including: forms, calendar dates, videos, process updates and links.
• Support the ad hoc event requests for space for classes, meetings, exams, and other functions with the Registrar Assistant II.
• Respond to and process document requests and management of workflow using the Document Management system, including but not limited to subpoena compliance.
• Contributes to sustaining and enhancing an inclusive working and learning environment.
• Perform other related duties as assigned by Assistant Registrar and/or Senior Associate Registrar, Administrative Services.

• Minimum of a high school diploma or GED
• Proficiency in MS Office
• Excellent interpersonal and customer service skills
• Ability to interpret legal requirements and respond to requests for confidential information
• Ability to multi-task and establish priorities in a fast-paced environment
• Ability to maintain a high level of accuracy in completion of work, including use of computer, filing and responding to requests for information
• Ability to grasp computer applications quickly and efficiently
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment

Preferred:

• A bachelor’s degree
• Previous work in higher education setting
• Familiarity with Colleague SIS

Physical Requirements:

• Must be able to talk, listen and speak clearly on telephone
• Standing, sitting, manual dexterity, ability to move between offices and floors of buildings
• Ability to meet deadlines and perform well under pressure
• Ability to be physically in attendance at designated worksite during scheduled work hours and to work some evenings and weekends
• Normal range of vision and hearing (with or without correction)
• Ability to lift up to 5-10 lbs

Apply
Please attach a cover letter and a curriculum vitae/resume. Finalist candidate(s) for this position will be subject to reference checks and a pre-employment background check as a condition of employment.

MCPHS COVID-19 Policy
We care about the health and safety of our students and employees and have implemented a COVID-19 Vaccine and Testing Policy, requiring employees to be fully vaccinated, boosted. Employees who cannot receive the vaccine because of a medical or sincerely held religious belief may request an exemption.

About Us

Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, a city that is home to many of the world’s top universities and healthcare institutions. We are one of the largest and most highly-ranked schools for health- and life-sciences, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe. MCPHS has more than 7000 students across campuses in Boston’s Longwood Medical Area, downtown Worcester, MA and downtown Manchester, NH. Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our strategic priorities of collaboration, inclusion, success, sustainability, planning, and support.

We offer competitive salaries and excellent benefits that include a substantial contribution toward the cost of medical, vision, and dental insurance, generous time off, retirement and pension plans, and flexible work arrangements to support work/life balance for our employees while advancing the MCPHS strategic plan.

MCPHS is an equal opportunity employer that celebrates a diverse community. We seek to recruit, develop and retain the most talented people from a diverse candidate pool. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Job Type: Full-time

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.