Job description

Job Description
Job Title: Receptionist/Administrative Assistant Positions Supervised: 0
Dept. / Division: Administration FLSA Class: Non-Exempt
Years of Experience: 1-3 Years Status: Full Time
Location: Huntington Beach, CA
Industry: Public Safety – Fire Service Communications

Westnet, Inc. is the industry leader in providing public safety/fire communications to fire departments throughout the country. We are looking for a high-energy, customer-focused Receptionist to join our Administration Team. Self- motivated, team-oriented individual who will work closely with all departments answering the company incoming phone calls.

In accordance with the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors, all candidates must be fully vaccinated at least two (2) weeks before starting employment at Westnet Inc. Candidates in need of an exemption from this policy due to a medical reason or because of a sincerely held religious belief must notify Westnet Inc.

Westnet Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, status as a protected veteran, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Westnet Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.

The identification of Duties and Responsibilities does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position.

Essential Duties and Responsibilities:

• Answering, screening and forwarding incoming phone calls
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Receive, sort and distribute daily mail / deliveries
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Update calendars and scheduling meetings
• Make reservations for flights and hotel accommodations
• Perform other clerical receptionist duties such as filing, photocopying, binding and faxing
• Track shipments and assist with packaging, shipping (FEDEX and UPS)
• Maintains various company log books (technician attendance, service orders)
• Order and track office supplies
• Assist CEO with various building projects
• Participates on special company projects
• Performs other duties, tasks or projects as requested and assigned by supervisor or management

Requirements:

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines, copy and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Positive customer service attitude
• High school degree, college degree preferred

Knowledge/Skills/Abilities:
General: Strong telephone skills, strong verbal communication, Strong administrative and organizational skills and very strong attention to detail. Needs to be flexible and able to work with deadlines, positive and energetic. Professional,
Customer Focus, Handles Pressure, organized.

Communication: Strong written and oral skills especially in the English language. Must have strong interpersonal communication skills and strong personal skills. Strong Telephone Skills, Verbal Communication Skills. (e.g. accountability, friendly)

Teamwork/Team Player Skills: Strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times. Thrive in a team environment and work well with others. Enjoy working as a team member as well as independently. Someone that can display being a team leader in addition to be a team player.

Computer: Ability to type accurately 40-60 words per minute. Proficiently use Microsoft Office applications as well as other industry-specific technology tools used within the organization. Specific programs used are Microsoft Word, Excel,
Outlook.

Physical and Environmental Elements:

Physical Demands: Ability to sit continuously for over 2/3 of normal work shift, and stand, walk and reach with hands and arms for at least 1/3 of normal work shift. Finger dexterity is required frequently for over 2/3 of the normal work shift.
Ability to stoop, kneel, crouch or crawl up to 1/3 of the normal work shift. Ability to lift up to 10 pounds for up to 1/3 of the normal work shift. May need to climb stairs occasionally. Ability to talk and hear continuously.

Vision: Ability to see at close range (clear or corrected vision at 20 inches or less) Ability to see at a distance (clear or corrected vision at 20 feet or more). Ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point.

Work Environment: Position is typically performed in the office environment with standard equipment and moderate noise levels (examples: computers, printers, fax, copiers, light traffic, and phone)

Other Duties:
Please note this job description, is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Special Requirement:
Pre-Employment skills test will be administrated
Final candidate subject to background check
May be required to work weekends and holidays as business necessitates

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

COVID-19 considerations:
All candidates must be fully vaccinated at least two (2) weeks before starting employment at Westnet Inc. Candidates in need of an exemption from this policy due to a medical reason or because of a sincerely held religious belief must notify Westnet Inc.

Work Location: In person

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