Job description

Title: RCAM Study Center Support (Part-time/Temporary)

Institution: Northeast State Community College

Department: RCAM

Campus Location: Northeast State at Kingsport

Salary: $12.00/hourly

Job Summary

The part time RCAM Study Center Support position will assist with scheduling labs, proctoring exams, training material selection and orientation. This position reports to the Dean of Technologies.

Job Duties

• Maintain digital records management system.
• Conduct orientation sessions during each term.
• Assist students with on-line computer training and with proper selection of course materials which supports training.
• Check out/check in training materials.
• Develop student progress report.
• Assist with coordinating and communicating with industrial personnel.
• Proctor student testing.
• Perform other duties as assigned by supervision.

Minimum Qualifications

High school diploma or equivalent.
At least 6 months of experience working with students in a training support role such as scheduling, selecting training materials, presenting program orientations, or administering online testing.

Preferred Qualifications

Associate degree from an accredited institution.
Working knowledge of D2L or similar learning management system.
At least 1 year of professional customer service experience.
Conversational ability or fluency in a second language.

Knowledge, Skills, and Abilities

Technology Skills: MS Office suite; videoconferencing software; digital records management systems; general operating systems and data information systems

For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or HRstaffing@northeaststate.edu.

Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume, cover letter, and unofficial transcripts are optional. You can fill in your employment & education information without a resume if you don’t have one prepared. You will be required to provide the contact information for a minimum of three (3) professional references. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.

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