Quality Manager

Full Time
Galax, VA 24333
Posted
Job description

Description

When you are looking at a city’s skyline or any of the latest cars and trucks, chances are you’re seeing our products. Through Guardian Glass, a Guardian Industries company, we make high-performance, energy efficient glass for homes and buildings. SRG Global™, a Guardian Industries company, makes automotive trim products that define a vehicle’s DNA and help improve fuel efficiency. Perhaps most of all, we make the ideas, formulas and processes that make these products possible.

Guardian Glass is seeking a Quality Manager to join our team in Galax, Virginia!

In this role you will be responsible for quality assurance of products, projects, and processes within the plant. You will lead company quality initiatives that proactively identify/eliminate customer dissatisfaction, reduce defects or cycle time risks through advanced planning, and use quality management principles and continuous improvement to solve issues.

What You Will Do In Your Role

  • Improve customer satisfaction and reduce the cost of poor quality through increased customer responsiveness, reduced defects and claims, and reduced variability
  • Interface with internal and external customers to assure quality expectations are met
  • Coach others on the use of quality processes, tools, metrics, etc.
  • Lead facility with root cause and corrective action process, provide timely resolutions to customer inquiries, feedback investigations, and corrective actions
  • Track, monitor and report quality performance using statistical techniques
  • Cooperate with the Project Manager to ensure preventative/ corrective actions are implemented
  • Develop and implement advanced quality principles
  • Assist department owners with supplier quality issues within the plant
  • Ensure all employees are properly trained in quality procedures and SOPs
  • Maintain current certification to ISO 9001:2015 Quality Standard
  • Communicate effectively across business levels
  • Lead a robust layered process audit (LPA) process to drive cultural change
  • Ensure that all changes to process are documented, communicated, and implemented in a timely manner

The Experience You Will Bring

Requirements:

  • Experience working in a Quality / leadership role within a manufacturing environment
  • Experience using statistical tools for data analysis
  • Experience in Problem Solving using Root Cause Analysis methodologies: 5-Why, Cause Mapping, etc.
  • Experience with continuous improvement process
  • Excel experience including spreadsheet creation/editing, pivot tables, data entry and manipulation for the purpose of analysis

What Will Put You Ahead

  • Bachelor’s Degree in Engineering
  • Six Sigma or SPC certification





Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.


At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.


Equal Opportunity Employer, including disability and protected veteran status.
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.
This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

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