Job description

Company Description
Stratas Foods LLC is the leading supplier of fats and oils to the Foodservice, Food Ingredients and Retail Private Label markets in North America and is a producer of quality bulk and packaged dressings, mayonnaise and sauces. Stratas Foods was formed in October 2008 as a 50/50 joint venture between ACH Food Companies (ACH) and Archer Daniels Midland (ADM).
Manufacturing facilities are located in Dallas and Houston, TX; Decatur and Quincy, IL; Englewood, NJ; Fresno, CA; Nashville, TN; and Valdosta, GA. Corporate offices are located in Memphis, TN. We are committed to maintaining a progressive workplace by utilizing the ideas, skills and talents of all of our employees. We strive to make Stratas Foods a great place to work and are building a team capable of meeting our business goals.
Job Description
This role is responsible for managing the Quality Assurance team's document compliance. They will be the primary person responsible for fulfilling requests for quality related documents to both internal and external customers, managing customer websites, and intermittently completing customer questionnaires and surveys. They will also be responsible for ensuring supplier documents are current and compliant by requesting and uploading them, and occasionally analyzing them for technical, food safety, quality, or regulatory content.

• Manage the “Quality Documents” inbox to answer quality related emails and/or forward them to the appropriate person
• Answer document requests, including customer surveys and questionnaires
• Responsible for ensuring supplier documentation is current and adequate
• Review and upload supplier documentation into Policy Tech and/or TraceGains
• Oversee customer websites and portals, including TraceGains
• Analyze technical data for trends and act to resolve any identified issues, reporting results to the Quality Assurance group
• Evaluate supplier data for compliance and report findings to the Compliance Manager
• Work on projects as needed by management

Competencies
1. Organization - Exhibits a strong work ethic and discipline; Completes work in an accurate and efficient manner; Self-organizes and prioritizes workload logically; Able to multi-task
2. Judgement - Exhibits sound and accurate judgement; Able to meet all standards of quality for the job; Maintains openness to new methods and procedures.
3. Communication - Excellent oral and written communication skills; Listens and gets clarification; Responds well to questions; Edits work for spelling and grammar; Presents numerical data effectively.
4. Execution - Displays willingness to make decisions; Makes timely decisions, even under pressure (e.g., time constraints, critical situations).
5. Problem Solving - Identify and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions and directs their implementation.
Qualifications
Education: Minimum: College Degree or equivalent work experience
Related Experience: Minimum 3 years, preferably in quality assurance, food safety, or related field
Equipment/Software Skills: Advanced knowledge of MS Office applications: Word, Excel. Basic knowledge of Adobe Acrobat, voicemail phone systems, fax, printers, etc. Experience in TraceGains is an advantage.
Certifications, Licenses, Registrations: Knowledge of HACCP, Food Safety, Quality Systems, and food regulations preferred.
Additional Information
Physical: **Typing and manual dexterity required. Movement back and forth between printers and other office equipment. Lifting of up to 25 lbs. Long periods of sitting, reading, and/or typing are common.
Sensory: Heavy telephone and email volume. Must have excellent diction to respond to calls and excellent hearing in order to understand and respond to issues or requests.
Mental/Reasoning: Able to reason logically and make sound decisions. Must work efficiently under little supervision. Interacts with others (both internally and externally) effectively and appropriately. Demonstrates persistence when performing repetitive tasks. Dependable.
Stratas Foods is an equal opportunity employer and will not discriminate against any applicant or employee in any manner prohibited by law, including but not limited to, on the basis of race or color, religion, gender, age, genetic information, national origin/ancestry, mental or physical disability, family status/marital status, sexual orientation, military/veteran status, and any other legally protected status.
Location: 7970 Stage Hills Boulevard, Memphis, TN 38133

Location: 7970 Stage Hills Boulevard, Memphis, TN 38133

Job Type: Full-time

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