Job description

Project Managers are key in continuing to drive the growth of our business. Upside Innovations has always focused on providing the market with high quality, easily assembled and installed products while maintaining best in class service. The successful candidate(s) will manage projects from start to finish, being the bridge between our sales, operations, installations, and customers and will continue to help us outpace our competition.
The successful candidate(s) will need to have superior communication, good technical aptitude, great organization, planning and negotiation skills to excel in this position. This will be a quick paced environment where plans are made, plans shift for a variety of uncontrollable reasons, and plans need to be modified to hit our customers timelines. We are looking for people who are skilled at getting the best out of people and projects that they oversee, are able to roll with the punches, not get frustrated with the moving targets and actually enjoy some of that chaos.
Position Responsibilities:

• Reach out to customers on new orders to gather initial information regarding expected installation timing, proper site contacts, and site conditions if known at this point.
• Communicate order information internally with operations and engineering resources.
• Facilitate communication between engineering and our customers regarding design needs, drawing submissions, etc.
• Work with the proper salesperson to communicate needs to modify an existing quote or create a new quote for customer change order on existing orders.
• Work with production planning personnel to communicate customer timing needs and understand when those orders will be ready to leave our facility.
• Communicate shipment and installation plans along with timing to our customers.
• Negotiate pricing and schedule existing subcontracted installers.
• Negotiate pricing and schedule dedicated freight shipments to meet customer and installation needs.
• Find and recruit new subcontractors within the given region for orders as needed.
• Work with the Director of Operations to schedule our internal Upside employee installers.
• Coordinate fixes required for any shipment quality, shipment damage, bad site information or installation quality problems that occur.
• Send POs to subcontracted installers and freight brokers.
• Oversee site specific installer paperwork.

Qualifications and Skills:

• Bachelors degree
• Previous project management experience
• Knowledge or background in the construction industry
• Strong leadership skills
• Excellent written and verbal communication skills

• Proficiency in Microsoft Office suite and experience with ERP systems
• Ability to get along with people and communicate in a professional manner, maintaining a professional attitude with employees and customers
• Works comfortably under pressure and meets tight deadlines
• Ability to manage many projects at once
• Remarkable organizational skills including attention to detail and multi-tasking skills
• Strong decision-making and problem-solving skills

Job Type: Full-time

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