Job description

SUMMARY: Assists the Program Manager with the day-to-day running of the Housing Stability

Services program funded by the Washington State Office of Refugee and Immigrant Affairs,

including supervision of assigned case managers and housing coordinators. This program is

providing rent assistance and housing placement support to recent humanitarian parolee

arrivals across Western Washington. This is a very position will review, approve, and process

paperwork for all rent assistance requests and assist in program development, compliance, and

administrative processes such as reporting, data tracking and management to meet the

programs goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage and implement the ORIA HSS program to provide housing and rent assistance to

hundreds of new arrival households.

• Train and lead a diverse team of direct staff within the program to ensure service delivery and

contractual goals are met.

• Train and support the professional development and well-being of program staff
• Implement administrative practices that ensure accurate, confidential participant record

keeping, and safe service delivery.

• Research, compile accurate and traceable data, and prepare reports, manuals, correspondence,

or other information required by management or governmental agencies in a timely manner.

• Keep statistics and anecdotal information to support grant writing for the organization
• Promote relationship-building within LCSNW. Participate and partner with other LCSNW

programs in support of cross-program dialogues that promote strategic planning across areas of

service.

• Maintain positive relationships with external partners, stakeholders and other community

organizations for enhanced services and advocacy.

• Responsible for representing program at partner community meetings on a regular basis.
• Effectively present information and respond to questions from employees, clients, and the

general public.

• Provides individual and group case consultation, i.e. orientations, cultural integration and etc. as

and if needed.

• Ensure adherence to LCSNW policies and procedures. Interpret and Communicate work

procedures and company policies to staff/volunteers.

• Work with the Program Director and/or Manager to ensure the success of this program
• Assume other tasks as delegated by the Program Manager and/or Director.

INTERPERSONAL CONTACTS: This position will have frequent interactions with clients and co-workers requiring excellent interpersonal skills. Must maintain good working relationships with team members, clients, other agency staff, volunteers/interns, outside contacts, and community members. This will require courtesy and confidentiality at all times.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree or equivalent work experience in relevant field
• Minimum of 2 years working in a case management or social service role
• Minimum of 2 years working with refugee populations
• Experience in supervising program staff.
• Must have respectful, open, unbiased, accepting attitude toward clients and their families
• Knowledge of, and ability to work with social service agencies and other agencies regarding referrals and treatment continuity
• Excellent communication skills, both verbal and written to include basic computer skills
• Ability to work independently and cooperatively as a team member
• Ability to be very organized regarding paperwork, be detailed oriented, and have ability to effectively prioritize work responsibilities
• Must be able to work well under pressure in a multicultural setting
• Requires strict adherence of HIPAA standards in the office workspace to ensure confidentiality

LUTHERAN COMMUNITY SERVICES NORTHWEST IS AN EQUAL OPPORTUNITY EMPLOYER AND COMMITTED TO CULTURAL COMPETENCY.

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.