Job description

Job Title: Program Support Specialist

Full Time 37.5 hours per week

Annual Salary: $32,730 - $42,653

GENERAL SUMMARY:

Under general supervision of a program area supervisor, provides the necessary support for various program areas within the Health Department to ensure efficient and effective day-to-day functioning. Performs administrative duties and is responsible for acquiring and applying knowledge of departmental practices and procedures.

TYPICAL DUTIES:

1. Responds to phone, email, or in-person inquiries and support requests from clients/customers, visitors, and staff, providing appropriate assistance and information.
2. Assists the program supervisor and staff in assessing and meeting the needs of clients and organizations served by the program, planning appropriate services, and developing new projects, policies or procedures.
3. Maintains files and records on behalf of program area; oversees filing of records, and assists program staff in preparation of a variety of records and reports.
4. Assists in the evaluation of office procedures and recommends changes to increase efficiency and effectiveness of program operations.
5. Oversees the maintenance of appointment log/calendar using electronic scheduling software and web-based systems.
6. Acts in the capacity of other department office personnel as needed, including other main reception areas of the department to ensure adequate coverage during breaks.
7. Enters and compiles data for program area databases, including data entry required for successful billing claims for billable services.
8. Creates a variety of written materials such as letters, program information fact sheets/pamphlets, or event fliers, upon request and at the direction of program staff.
9. Works with program staff to inventory program supplies and research needs for future purchase requisitions/orders.

MINIMUM QUALIFICATIONS:

Education: An Associate’s degree in office administration, management, or related field; and

Experience: One year administrative office work experience is required.

OR

Education: A High School diploma or equivalent; and

Experience: A minimum of two years progressively more responsible administrative/clerical work experience preferably in department assigned is required.

SPECIAL REQUIREMENTS:
Possession of a valid vehicle operator’s license and a vehicle is required.
Regular, reliable and predictable attendance is required.
In times of a public health emergency, may be required to report for specialized assigned duties inside or outside of Berrien County.

About the Perks:
The Berrien County Health Department offers a rewarding work environment, values creative thinking, and emphasizes employee professional development. The generous benefits package includes paid holidays/time off, health insurance, and retirement options. Visit the Health Department website to learn more about all the Berrien County
Health Department does for our community.
Any offer of employment is conditioned on the successful completion of a drug test and pre-employment medical exam.

Berrien County Employee Benefits
A career with the Berrien County Health Department provides employees with a comprehensive benefits package. As a County Employee you and your family can have access to the following:

• Blue Cross Blue Shield Health Insurance
• Dental and Vision Reimbursement or BCBS Insurance enrollment
• Employee Mental Health Assistance Program (EAP)
• Berrien County Pension/ Employee Retirement Plan
• 12 Paid Holidays per year
• Paid Time off
• Paid Sick Time
• Public Service Loan forgiveness
• Life Insurance

For application, contact:
Berrien County Personnel
701 Main Street
St. Joseph, Michigan 49085
(269) 982-8616

http://www.berriencounty.org/581/Employment
Berrien County is an Equal Opportunity Employer

Job Type: Full-time

Pay: $32,730.00 - $42,653.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Benton Harbor, MI 49022: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Work Location: In person

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