Date: Mar 17, 2023

Location: Tampa, Florida, US, 33602

Company: TECO

Title: Program Manager - Renewable Energy
Company: Tampa Electric Company
State and City: Florida - Tampa
Shift: 8 Hr. X 5 Days

POSITION CONCEPT
Develops and manages Renewable Energy solutions and services in alignment with the company’s strategic objectives. The program manager is responsible for the thought leadership and central ownership of customer-facing renewable energy programs including support of net metering, Sun to Go and Sun Select to meet company goals most efficiently and effectively. In addition, the incumbent is responsible for providing, to all the supporting departments within the organization, the direction and strategy that will support the Renewable Energy programs while balancing the interests of the company and its shareholders.

PRIMARY DUTIES AND RESPONSIBILITIES

• Supports work within Customer Experience business unit and cross functionally with Corporate Strategy, Regulatory, Finance, IT, Legal, Procurement, and Energy Delivery to manage existing renewable energy programs.
• Drives execution and manages ongoing program for operational execution within Customer Experience function. Responsible for marketing, budgeting, operations, performance monitoring and continuous improvement.
• Provides support when applicable to the company’s net metering tariff compliance for all customer-owned, grid-tied renewable systems with solar distributed generation less than 2MW.
• Responsible for Sun to Go and Sun Select programs. Responsible for internal and external marketing, operations, reporting and continuous improvements.
• Responsible for in depth knowledge and regular reporting of key performance metrics for renewable energy programs (customer participation, retention, growth goals, etc.).
• Monitors customer satisfaction metrics (e.g. JD Power survey results) to assess gaps in TEC to top quartile utilities, leading practices, etc.
• Collaborates with marketing firms or Corporate Communications department in the development of external communication and new marketing collateral for customers.
• Identifies and establishes modifications of existing programs or new solutions through ideation, feasibility analysis, business case development, business planning and ultimate system implementation, deployment and operation of new products or programs.
• Engages on technology projects (i.e. AMI) as key stakeholder or business owner as projects indirectly or directly impact the design or operation of renewable energy programs.
• Actively engages and provides thought leadership in shaping strategic plans for both FL operations and representing TECO for Emera corporate or other Emera affiliates.
• Presents internally at department meetings, TECO 101, leadership meetings, etc.
• Supports other miscellaneous and department activities as needed (community service, industry conferences, energy management, etc.)
• Actively participates in storm restoration activities as required by the organization.
• Also, participates in the annual “mock storm” events as set by the Emergency Management department.

QUALIFICATIONS

Education:

Required:

• Bachelor’s degree in Business Management or related field (i.e. Information Management Systems, Marketing, Accounting, Communications, Engineering, etc.) from an accredited institution in accordance with TEC’s policy

Preferred:

• Master’s degree in Business Management or related field from an accredited institution in accordance with TEC’s policy.

Licenses/Certifications

Preferred:

• Certifications demonstrating a breadth of knowledge in Renewable Energy (Renewable Energy Professional, REP)

Experience:

Required:

• Minimum 3 years of program management experience

Preferred:

• Minimum 3 years of direct work experience in renewable energy technologies in solar industry or utility operations.

Knowledge/Skills/Abilities (KSA)

Required:

• High level of initiative, motivation, and ability to work well within a team.
• Ability to develop relationships with internal and external teams.
• Strong written and verbal communication skills.
• Ability to learn and apply knowledge of Renewable Energy to influence Program sustainability
• Knowledge of JD Power customer satisfaction drivers.
• High level of judgement and problem solving.
• Proficient with MS Office (pptx, word, excel).

Preferred:

• Knowledge of renewable energy technologies and electric regulated utility renewable energy programs.
• Knowledge of renewable energy business drivers (financial, political, regulatory) for vertically integrated regulated electric utility business model.
• Knowledge and practical experience with the following principles and concepts: Strategic thinking, conflict management, project management principles, business case development and review, financial acumen.
• Strong project management skills.
• Ability to use JD Power research tools, analyze benchmarking data and distill to key concepts and take-aways.
• Advanced use of MS Excel, including pivot tables and formulas.

Competencies:

• Builds Strong, Collaborative Relationships
• Cultivates Innovation and Embraces Change
• Develops People and Teams
• Drives Operational Excellence for Customers
• Speaks Up on Safety, Health, and the Environment
• Takes Ownership & Acts with Integrity
• Thinks Strategically & Exercises Sound Judgement

TECO offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!

STORM DUTY REQUIREMENTS....Please make sure to read below!!! Responding to storms will be considered a condition of employment.

TECO Energy and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our TECO Energy customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

TECO Energy is proud to be an Equal Opportunity Employer.

TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy
It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations
Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.

Nearest Major Market: Tampa
Job Segment: Sustainability, Project Manager, Engineer, Procurement, Energy, Technology, Engineering, Operations