About Us

We are a district of three distinct colleges—North Seattle College, Seattle Central College, and South Seattle College—and five specialty training centers, which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation.

As a Seattle Colleges employee, you will gain access to a great benefits package including:

• Competitive Pay Rates
• Great Medical/Dental plans for the employee and their family
• PEBB Wellness Plan – SmartHealth
• Paid Sick Leave
• Paid Vacation
• Retirement Plans
• Tuition Waiver for additional education
• Employee Assistance Programs (EAP) in times of need
• Promotional Opportunities
• Orca Card / transportation benefits
• Union Membership

To learn more about our excellent benefits offerings please see our benefits overview here: Seattle Colleges Employment Benefits

Seattle Colleges staff and faculty enjoy a competitive benefits package, professional development opportunities, and enrichment experiences in areas of their choice including, committee, workgroup, and affinity group opportunities.

Position Summary

Opportunity is open until filled, first review of materials will begin: 06/05/2023

Salary range for this position is: $49,336/yr. - $64,712/yr. (depending on experience)

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Under the supervision of the Director of Student Leadership, the Information Central Program Manager will be responsible for the daily operation of a student-driven information center (InfoCentral), which provides general information to new and current students, the public, faculty and staff, making referrals to other offices and departments. This position also is responsible for facilitating communication to students across various communication platforms and marketing tools. This incumbent is a member of the Student Leadership team actively promoting student engagement on campus and developing student leaders.

This position directs the work of approximately 12 hourly student employees, 2-3 hourly employees, and 4-6 volunteers annually.

As a Seattle Colleges employee, you will enjoy competitive compensation as well as all the benefits as a Washington State employee. To learn more about our excellent benefits offerings please see our benefits overview here: Seattle Colleges Employment Benefits

This position is governed by a collective bargaining agreement with representation by WFSE

Application Procedures:

• Attach current resume
• Attach cover letter addressing how your background intersects with the job

Required application materials must be completed and submitted online

Notice to Applicants:
Please note that Seattle Colleges is working under hybrid remote and on-site operations, pending public health guidance and business needs. Per CDC and WA Public Health directions, at this time we will be practicing social distancing and holding interviews virtually using video conference or teleconference options. As such, if you are selected for interview, please be prepared to hold your interview virtually.

What you will be working on:

Information Central Management (30%)

• Hire, train, supervise, and mentor hourly staff, work-study, & student volunteers (Student Ambassadors) working for Information Central.
• Perform administrative responsibilities including: creating weekly work schedules, approve schedule changes, running staff meetings and staff trainings, approving timesheets, troubleshooting, request keycard access, quarterly and annual reporting, data collection, customer service satisfaction surveys. etc
• Develop and update, office manuals, directories, guidelines and procedures.
• Develop & administer Information Central Budget (approx. $70K): create and submit annual S&A budget proposals; track expenditures, monitor budget balances, authorize expenditures for supplies, travel, and professional development.
• Interpret & advise on institutional policies, procedures regarding enrollment, instruction, student services, administrative departments, referrals and general information
• Support New Student Orientation by providing student staff and volunteers to lead campus tours

Student Marketing & Communications Coordination (30%)

• Oversee campus communication regarding student engagement and leadership opportunities; working alongside Marketing & Communication/PIO, support coordinated efforts to effectively communicate with student body.
• Promote and administer the use of Student Leadership/Seattle Central mobile app and other social media tools; oversee student engagement and student leadership posts and communications; report technical errors and request updates. Oversee Student Leadership digital signage and display monitors; creating content and uploading student engagement and leadership opportunities; monitor technical issues; communicate with IT
• Direct the approval, distribution, and removal of campus posters/flyers/signage in/around Broadway Edison Complex; Update posting policy, procedures and communicate guidelines to campus; oversee maintenance of open public posting and Student Leadership bulletin boards.

Welcome Desk Services (20%)

• Lead and create the operational plan of the Seattle Central Welcome Desk, located at the main entrance of 1701 Broadway Edison building
• Support student staff at the Welcome Desk to provide quick, courteous, accurate information, directions, and/or way-finding; the Welcome Desk will become a first point of contact and good first impressions will be important Create content and helpful displays to assist students, employees and community visitors.

Administrative/Departmental Functions (20%)

• Attend weekly Student Leadership Staff meetings
• Work with Student Leadership Director to set departmental/programmatic goals; coordination of department signature events such as Welcome Weeks, Student Leadership Institutes, Joy of the Peace, Winter Retreats, & Spring Recognition Dinner.
• Work with Student Leadership Advisors for student staff recruitment, selection, onboarding, orientation and training seasons (typically held during Spring, Summer, & Fall quarters)

What you bring as a candidate: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience)

• Associates, Bachelors, or Master’s Degree
• Demonstrated experience working in a community college environment
• Demonstrated experience and/or skills in student leadership development, customer service, student affairs, or organizational structures/systems.
• Demonstrated experience working effectively with diverse populations with an equity and inclusion framework
• Demonstrated experience training and supervising student employees
• Demonstrated knowledge of digital, social media platforms and/or marketing/communication principles
• Demonstrated ability to work successfully on multiple projects and initiatives simultaneously
• Demonstrated experience using a computer, using Microsoft Office, including word, excel, outlook and Microsoft Teams
• Demonstrated excellent written, verbal, and interpersonal communication skills Organizational and planning skills

Physical Requirements:

The position

• Typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office.
• Encounters frequent interruptions throughout the workday.
• Is regularly required to provide 1:1 support, present to small groups, and work at a computer exercising repetitive hand motion with or without reasonable accommodation.

Disability Accommodation

Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment
• Ability to read and verify data and prepare various materials
• Ability to exchange information on the phone or in person

Notice of Non-discrimination Statement

Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodations will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, the Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of “bullying” behaviors, including “cyber bullying”.

Inquiries regarding compliance and/or grievance procedures may be directed to the college’s Director of Legal Compliance:

1500 Harvard Avenue Seattle, WA 98122-3803

(206) 934-3873

Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.

Background Check Statement

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. In addition to the background check, candidates will be required to complete the Sexual Misconduct Disclosure Form as required WA HB 2327.