Job description

Position Title: Program Aide (HCS)

Reports To: Branch Manager (HCS)

Program/Position Service Description: Ability360 Program Aides (PA) provide
Administrative Branch Operations support to the Home Care Services program. Home
Care Services delivers high-quality, person centered non-medical home care to
AHCCCS/ALTCS/DDD eligible members in their homes or places of residence.

Required Qualifications:

• Bi-Lingual - Spanish/English
• High School Diploma or GED
• 18 years of age
• Strong computer skills
• Criminal background clearance card
• Negative TB test
• Outstanding organization skills
• Excellent customer service

Ideal candidates will have the following personal qualities:

• Calm under pressure
• Kind and compassionate
• Dependable
• Able to multi-task
• Positive attitude
• Works well in face paced environments
• Respectful in person and on the phone
• Ability to communicate effectively

Major Responsibilities:

• Answer phones, greet applicants and consumers
• Create, organize and maintain confidential employee files.
• Track completion of applicant requirements.
• Monitor contract compliance; CPR, 1st Aid, TB, Criminal Background cards.
• Data entry, scanning, faxing
• Assist PCA Instructor with clerical duties
• Assist Program Manager with other duties as assigned

Work Environment:
While performing the duties of this job, the employee works in an office setting with frequent movement throughout the office.

Position Type/Expected Hours of Work:
This position is Full-Time, Monday through Friday, with weekends and holidays off.
Ability360 Offers:

• Paid Vacation/Sick
• Health Benefits - Dental/Vision
• Retirement Plan
• Service Years Recognition
• Career Advancement Opportunities

Ability360’s Affirmative Action Policy:
Ability360 abides by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-
741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, protected veteran status, disability, or national origin. Moreover, these regulations require that Ability360 take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Further, Ability360 will not discriminate against any employee or applicant on the basis of any protected status under federal and Arizona law, including Title VII of the Civil Rights
Act of 1964, as amended, the Age Discrimination and Employment Act, State Executive
Order No. 75-5, the Rehabilitation Act of 1973, as amended, and the Americans with
Disabilities Act.

When applying for a job and being considered for employment, applicants are given a form prescribed by the US Department of Labor Office for Contract Compliance Programs
(OFCCP) asking him or her to voluntarily disclose whether he or she has a disability.
Applicants may complete this form understanding that the information on it is kept separate from their application materials or any subsequent personnel file. The information is for statistical purposes only as required by Federal law. An applicant who completes the form is not guaranteed a job or any special preference for a job.

Reasonable Accommodation:
Any employee, whether full or part-time, who requests a workplace modification or an alteration in policies, practices or procedures for purposes of providing an accommodation based on disability and performing the essential functions of the job is accommodated pursuant to Title I of the Americans with Disabilities Act.

Ability360 is fragrance Free!
Please do not wear scented products at Ability360 while at work, meetings and/or events. Thank you!

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Gilbert, AZ 85233: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you bi-Lingual?

Education:

• High school or equivalent (Required)

Language:

• Spanish (Preferred)

Work Location: One location

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