PRECISION FARMING TECHNICAN

In this role the candidate's primary responsibilities will be to independently perform basic and complex diagnostic, service repair, and installation work of precision farming systems on customer and/or dealer owned agricultural equipment. This position will report to the Territory Integrated Technology Specialist (ITS) and cover three Bane-Welker dealerships.

Precision Farming Technicians need mechanical and electrical skills and should have an aptitude for increasing these skills to expand the kinds of jobs they can perform. A “be-of-service” attitude is also important when dealing with customers since your customer satisfaction is so vital to the growth of the AFS department.

Principal Responsibilities:

• Performs installation and repair work on precision farming equipment, in accordance with time schedules as assigned by ITS
• Suggests additional needed work to service, sales, or ITS so the customer may be notified
• Makes certain that work assignment is correct, ask for clarification if there are questions
• Maintains tools and equipment, and notifies the ITS if tools need replacement or new tools are needed
• Observes all safety rules and consistently works in a safe manner – reports any injuries “immediately” to the ITS
• Maintains cleanliness of the working area and presents a neat and professional appearance
• Maintains cleanliness of the customer’s equipment
• Assists in expediting of parts orders to avoid wasting time
• Notifies the ITS, dispatcher, and/or service salesman if delays are expected, or if a part needs to be ordered
• Ask for assignment if out of work or temporarily not able to complete a job
• Provide assistance to co-workers and fellow employees as needed
• Accounts for all time and material used
• Maintains a consistent attendance record
• Clocks in and out daily showing job tickets, pers/vac/sick time, etc.
• Completes and submits all daily documentation to the ITS in a timely manner
• Consistently strive to improve percentage of billable hours to meet or exceed quota
• Maintains vigilance for methods of effecting cost reductions or revenue increases and reports observations to the Service Manager or ITS
• Transports and delivers or picks-up equipment, machines or parts as needed, always loading, and securing carefully to ensure no damage by transport
• Performs equipment checks both before and after transport to avoid transport damage claims and gives customer instructions for basic operation
• Performs AFS setup or pre-delivery inspections on new or used equipment as prescribed by ITS
• Immediately reports any malfunction or defects to ITS
• Performs all field service assignments promptly and efficiently with a minimum of non-billable comebacks
• Give special attention to repeat repairs, so the problem is corrected, and future re-dos are avoided

Requirements of Position:

• Demonstrate effective and strong communication skills with the ability to retain customers and prospect for new customers.
• Keeps up their education on the product lines and maintains abreast of any changes.
• Maintains appropriate licenses and certifications for vendors.
• Ability to diagnose and repair all AFS equipment (Monitors, Nav, Autosteer, Etc…)
• Demonstrate the assertiveness, perseverance, energy and passion – results oriented behavior required to be successful in a sales role.
• Demonstrate strong presentation skills. effective problem-solving skills.
• Demonstrate effective planning and time management skills.
• Travel required whether inside based or field based. However, travel requirements for field based significantly higher.
• Demonstrate solid technical acumen.
• A valid driver’s license is required
• Other duties as assigned by ITS.

• Work is performed in an office, maintenance shop and outdoor environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system. May be subject to sitting, standing, climbing, lifting, grasping, reaching, stooping, crouching, speaking, listening and motor coordination.

• Bane-Welker is proud to offer a comprehensive benefits package to our full-time employees; overtime pay for hourly employees, competitive salary, $20,000 company-paid term life insurance (option to purchase more), paid vacation, and holidays. Health, Dental, Vision, Short Term & Long-Term Disability Insurance are all available. Bane Welker also offers a Health Savings Account and 401K with a 10% matching contribution. As well as our Employee Stock Ownership Plan.

Bane-Welker Equipment reserves the right to modify, interpret or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, to be performed by the employee occupying this position. Employees are required to perform any other functions or duties assigned to them by management. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”. Listed are just some of the additional requirements: sitting, standing, climbing, lifting, grasping, reaching, stooping, and crouching, speaking, listening and motor coordination skills.