(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

Oversees conversion project and its impact on PTSU operations including the creation of various project documents such as a project plan, functional requirements document, user acceptance testing plan, communication and training plans, cutover strategy, risk register, and project close out.

Plans and leads project management efforts by ensuring fiscal, strategic, operational, and other applicable policies, procedures and laws are followed.

Participates in planning meetings, understands essential business processes affecting system functionality, and collaborates with subject matter experts in making CMS policy and procedural recommendations and decisions.

Establishes, administers, and coordinates project controls by establishing and monitoring compliance with schedules; consolidating data from diverse resources for analysis and reporting of variances to ensure quality and cost controls.

Oversees the development, planning and delivery of training, as well as the maintenance and creation of policies and procedures. Participates in meetings where key changes affecting training and written procedures are discussed.

Leads the development and execution of a user acceptance testing plan; coordinates internal and external testing resources and timelines.

Leads and motivates assigned unit to ensure operational needs are met by demonstrating strong leadership, fostering a culture of collaboration and partnership with peers and other units.

Prepares reports by compiling, evaluating, interpreting, and reporting on current and projected results of operational/financial/administrative activities.

Provides judicial leaders and executive management with accurate information, alternatives, and recommendations by assembling and analyzing both current and historical operational data.

Understands and complies with federal, state, and Judicial Council requirements by studying existing and new requirements; enforces adherence to requirements; files required reports; and advises administration on necessary actions

Contributes to team effort by performing highly detailed work on multiple concurrent tasks under strict deadlines.

Effectively represents judicial leadership and higher-level management in meetings with judges, staff and with other entities as delegated.

Attends and participates in professional and various Court meetings; stays abreast of new trends, innovations and laws in the field(s) of court operations; and performs related assignments within area of responsibility.

Additional Position Information:
Operations Analyst I is the entry level classification in the Operations Analyst series. Incumbents perform analytical and administrative work on specific operational matters with impact limited to a particular activity or function. Successful completion of the one (1) year probationary period results in advancement to Operations Analyst II with full performance level responsibilities. There is no permanent status at Operations Analyst I.

Operations Analyst II is the journey level classification in the Operations Analyst series. Incumbents perform complex analytical work or program management responsibilities in areas which may have court-wide impact.

Note: This is a limited term position.

To view the Operations Analyst job descriptions, click below:

EXPERIENCE:
Operations Analyst I
Two (2) years of experience years performing analytical work and/or complex program or project duties in the area of pre-trial services, detention release and/or court criminal operations

Operations Analyst II
Three (3) years of experience years performing analytical work and/or complex program or project duties in the area of pre-trial services, detention release and/or court criminal operations
- OR -
One (1) year as an Operations Analyst 1

EDUCATION (both levels):
High school diploma or GED equivalent

DESIRED EDUCATION:
Bachelor's degree from an accredited college or university in the fields of business, public administration, criminal justice, finance, economics, organizational leadership or a closely related field. Certification from the Institute of Court Management or Judicial Administration program

DESIRED EXPERIENCE:

• Experience project management skills in implementing case management systems
• Understanding of pretrial services within the criminal justice system
• Strong interpersonal skills.
• Extensive experience in working with and supporting leadership team (judicial and administrative)
• Ability to thrive within the unit and work collaboratively with various units within the organization.
• Comfortable working with various levels of staff (e.g., from judges and court executives all the way down to line staff).
• Strong verbal and non-verbal communication skills and ability to present to a group,
• including judges, executives, managers, and justice partners.
• Knowledge of the principles and practices of court administration

Application Process
Applicants are required to submit a completed online employment application and supplemental questionnaire.

To learn more about how to create an application, click HERE. For tips on completing/updating your application, refer to our "Helpful Application Tips" guide by clicking HERE (Download PDF reader).

Resumes will not be accepted in lieu of the required application and supplemental questionnaire.

Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all current and previous related work experience.

Selection Process
Candidates who meet the minimum qualifications will be referred to additional steps in the selection process, which may include a supplemental application review and a reference check. For current Court employees, click HERE (Download PDF reader).

Step 1: Applications will be reviewed to identify candidates who meet the minimum qualifications. Those qualified candidates will be referred to the next step in the recruitment process.

Step 2: Candidates' supplemental question responses will be evaluated for job knowledge and experience and utilized to establish the most qualified candidates for additional department review. Additional supplemental application rating AND additional testing or screening interviews may apply. Applications may also be screened for desirable qualifications. If any part of the assessment process consists of proctored, in-person tests, candidates will be required to appear in person regardless of where they reside. Note: Though candidates may live outside of the State of California while participating in a recruitment process, individuals must reside within the State to be eligible for Court employment.

Step 3: The most qualified candidates will be scheduled for a panel interview.

Reasonable Accommodations
Orange County Superior Court provides reasonable accommodations for applicants with disabilities, upon request. Please contact the Human Resources Department at HRStaffing@occourts.org if you feel that you will need a reasonable accommodation for any aspect of the selection process.

EMPLOYEE ASSISTANCE PROGRAM (EAP): Court offers EAP confidential services to assist employees with marital, family, emotional, legal, financial, and chemical dependency problems. This service is offered 24 hours a day, 7 days a week.

DISCOUNT PROGRAMS: There are numerous discount programs available to Court employees. These include, but are not limited to discounts on hearing aids, pet insurance, local attractions, technology products, wellness services and gym memberships.