Job description
Overview:
Hillcrest HealthCare System (HHS) is a comprehensive health system providing quality healthcare in northeastern Oklahoma, with the system’s flagship hospital, Hillcrest Medical Center, located in Tulsa. Additionally, HHS is comprised of Bailey Medical Center, Hillcrest Hospital Claremore, Hillcrest Hospital Cushing, Hillcrest Hospital Henryetta, Hillcrest Hospital Pryor, Hillcrest Hospital South, Tulsa Spine & Specialty Hospital, Oklahoma Heart Institute and Utica Park Clinic. HHS has 1,180 licensed beds and an expansive network of clinics.
The Practice Manager is responsible for supervising and participating in the daily operations of the practice. Assigns and schedules work duties and provides orientation and training to personnel. Monitors and oversees work activities. Maintains medical and office supplies and is responsible for the operational budget. Identifies and recommends improvements in work procedures. Perform as primary liaison between administration, physicians and outside organizations/vendors to coordinate business practices, accomplish directives, and identify and facilitate the resolution of problems within general business operations and the delivery of patient care. Consistently promote good customer service and effective working relationships, both internally and externally. Responsibilities:
Join our South Tulsa Adult team as a day shift, full time Practice Manager!
Hillcrest HealthCare System (HHS) is a comprehensive health system providing quality healthcare in northeastern Oklahoma, with the system’s flagship hospital, Hillcrest Medical Center, located in Tulsa. Additionally, HHS is comprised of Bailey Medical Center, Hillcrest Hospital Claremore, Hillcrest Hospital Cushing, Hillcrest Hospital Henryetta, Hillcrest Hospital Pryor, Hillcrest Hospital South, Tulsa Spine & Specialty Hospital, Oklahoma Heart Institute and Utica Park Clinic. HHS has 1,180 licensed beds and an expansive network of clinics.
The Practice Manager is responsible for supervising and participating in the daily operations of the practice. Assigns and schedules work duties and provides orientation and training to personnel. Monitors and oversees work activities. Maintains medical and office supplies and is responsible for the operational budget. Identifies and recommends improvements in work procedures. Perform as primary liaison between administration, physicians and outside organizations/vendors to coordinate business practices, accomplish directives, and identify and facilitate the resolution of problems within general business operations and the delivery of patient care. Consistently promote good customer service and effective working relationships, both internally and externally.
Want to make a difference? The ideal team member will:
- Assign and schedule work duties and provide orientation and training to personnel
- Monitor and oversee work activities
- Maintain medical and office supplies and be responsible for the operational budget
- Identify and recommend improvements in work procedures
- Maintain Employee Satisfaction Scores – Standard 85%
- Maintain Patient Satisfaction Scores – Standard 3.5
QUALIFICATIONS
Want to be a part of our team? Qualifications for this position include:
- High School Diploma or GED
- 3-5 years of management experience preferred
- Previous medical office experience preferred
- Experience with EMR system, such as EPIC, preferred
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