Police Communications Operator
Full Time
Arlington, TX 76013
Posted
Job description
Posting Details
Position Information
Posting Number
S04130P
Position Title
Police Communications Operator
Department
Police Department
Location
Arlington
Job Family
Police/Campus Safety
Position Status
Full-time
Work Hours
Shift
Work Schedule
Shift Work
Our University Police Agency operates 24/7 including weekends, holidays, and overtime as needed
Our University Police Agency operates 24/7 including weekends, holidays, and overtime as needed
Open to
External and Internal
FLSA
Salary
Salary is commensurate based on qualifications and relevant experience up to $48,000.
Duration
Funding expected to continue
Pay Basis
Monthly
Benefits Eligible
Yes
Job Summary
The primary function is to receive calls for service and interview callers of non-emergency and emergency requests to determine location, nature, and pertinent information to be entered into the CAD system clearly and accurately. Enters, maintains, updates, and research information using the TLETS/NLETS computer system. Verifies accuracy and completeness of TCIC/NCIC information prior to providing to requestor. Communicates via telephone, radio, in person, email, and call notes in a courteous and professional manner, utilizing proper spelling, grammar and punctuation. Must be able to read, comprehend, and adhere to various SOP’s, policies, procedures, and verbal direction. Must maintain confidentiality with all of sensitive information. Accurately operates various computer programs efficiently. Must be able to effectively operate a TDD (Telephone Device for the Deaf), in-place telephone system, copiers, fax machine, scanner, and other office equipment. Serves as a Campus Security Authority as defined by the Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act).
Essential Duties and Responsibilities
- Answers and processes emergency and non-emergency telephone calls for police, fire, and ambulance services as well as planned or special events and services.
- Accurately enters information received from the caller, into a Computer Aided Dispatch (CAD) system and dispatches appropriate resources.
- Assists with the monitoring and/or utilizing of a camera system to monitor incidents on-campus or attempt to locate evidence.
- Initiates and composes emergency and non-emergency correspondence via email, call notes, and notifications to the campus community.
- Accesses and correctly reads information from a TLET/NCIC and relays accurate and complete information to officers.
- Monitor fire and burglar alarms and dispatch appropriate resources.
- Monitors bait bike information and dispatches officers on activations.
Required Qualifications
- High School diploma or equivalent and one year (1) of experience in customer service or the equivalent experience.
- Basic Texas commission on law enforcement (TCOLE) telecommunications operator license or is qualified to acquire a basic license.
Preferred Qualifications
Associate degree or thirty (30) credit hours in the criminal justice or related field and one (1) year of experience in a public safety or emergency public safety communication field.
Working Conditions
Working in an enclosed, secured communications environment. Must be able to work shift work which includes working nights, holidays, and subject to emergency recall during man-made or natural disasters and unusual occurrences on campus. Must be able to stand, walk, sit, reach, lift/carry, push, pull and use a keyboard at a workstation. Proficient with all equipment utilized in the performance of assigned duties. Must maintain telephone and email communication abilities in case of emergencies or necessary transfer of information. Successfully attends and passes all mandatory and elected training.
Special Conditions for Eligibility
Must successfully complete a public safety telecommunication (PST) test; which the recommended testing is Criticall. Must receive the minimum score on the Criticall test in the following categories: Overall Test Score of 70; Overall Data Entry Score of 3200; and a keyboarding minimum score of 25 with a preferred score of 35. this testing will be administered by the police department.
Working Title
EEO Statement
UTA is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation. A criminal background check will be conducted on finalists. The UTA is a tobacco free campus.
Posting Detail Information
Number of Vacancies
2
Desired Start Date
Open Date
Review Start Date
Open Until Filled
Special Instructions to Applicants
Applicants must include in their online resume the following information: 1) Employment history: name of the company, period employed (from month/year to month/year), job title, a summary of job duties, and 2) Education: school name, degree type, and major.
Requirement Questions
Required fields are indicated with an asterisk (*).
- * What is the highest degree you have attained?
- GED/High School diploma
- Associate degree
- Bachelor's degree
- Master's degree or higher
- * Are you a U.S. citizen or permanent resident?
- Yes
- No
- * Are you 18 years of age or older?
- Yes
- No
- * Are you prohibited by state of federal law from operating a motor vehicle?
- Yes
- No
- * Have you ever been on court-ordered community supervision or probation for any criminal offense above the grade of Class B misdemeanor or a Class B misdemeanor within the last ten years from the date of the court order?
- Yes
- No
- * Have you ever been convicted of an offense above the grade of a Class B misdemeanor or a Class B misdemeanor within the last ten years?
- Yes
- No
- * Have you been convicted or placed on community supervision in any court of an offense involving family violence as defined under Chapter 71, Texas Family Code?
- Yes
- No
- * Do you possess a valid Texas Class C operator driver's license or any other states equivalent to driving a personal vehicle?
- Yes
- No
Documents Needed To Apply
Required Documents
Optional Documents
- Resume or CV
- Cover/Interest Letter
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