Job description

Position Summary

This position serves as a Personnel Assistant I, performing personnel actions, e.g., serve as a Verifying Official who verifies identity of subscribers; receive, verify correctness and enter subscriber information; generate subscriber CAC; and assist subscriber in resetting Personal Identification Number (PIM) of CAC.

Essential Functions of the Position

• Assist personnel requesting documents; provide service to walk-in customers with a valid request to include access, screening, reviewing, and auditing of their own military personnel record in the Automatic Records Management System (ARMS).
• Serve as a Verifying Official who verifies identity of subscribers; receive, verify correctness and enter subscriber information; generate subscriber CAC; and assist subscriber in resetting Personal Identification Number (PIM) of CAC.
• As new SGLV forms are created, update MilPDS and forward original copies to AFPC for scanning and maintain a suspense copy until verifying AFPC has scanned the documents.
• Military Awards and Decorations Administration: Manage the awards and decorations program
• Update MilPDS with current award and decoration data
• Verify and process inquiries concerning entitlements to prior awards and decorations and update award and decoration discrepancies
• Acquire and maintain the stock of medals and binders IAW AFI 36-2803, unless otherwise directed by Wing leadership

Job Knowledge, Skills and Abilities

• Maintain and provide periodic statistics on timeliness as required by MPF Commander, weekly.
• Excellent interpersonal, communication, facilitation, conflict and mediation skills.
• Leadership and mentoring skills.
• Ability to research, collect data and possess excellent reporting skills.
• Ability to effectively plan, implement, and manage assigned programs and functions.
• Work independently and as a part of a team to ensure proper work practices.
• Must have excellent organizational skills and strong attention to detail.
• Must maintain high level of confidentiality at all times.
• Must be able to work under pressure.
• Must be able to meet strict deadlines.

Physical Demands

• The employee frequently is required to reach with hands and arms and bend for extended periods of time.
• The employee must occasionally lift and/or move up to 25 pounds without assistance.
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.

Work Environment

• Indoor/Outdoor; exposure to external environmental conditions possible.
• Noise level can range from minimal to intense.

Minimum Qualifications

• Must be able to obtain a Common Access Card (CAC).
• Must be able to utilize a Personal computer, Microsoft Office Applications and web-based Data Systems.
• High School Diploma.
• Must have clear and compelling communication in a group setting.

• Employee must be able to speak in front of large groups effectively and have strong customer service skills
• Able to speak, read, write, and understand English proficiently and have the ability to clearly and concisely communicate both orally and in writing.
• Able to perform simple statistical mathematical problems for tracking purposes
• Ability to know when supervisor presence is required and the ability to use sound judgment until one is available
• Must have a State Driver's License, must be able to obtain a Govt. Driver's License.

Job Type: Full-time

Pay: $16.64 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Davis-Monthan AFB, AZ: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Must be a US Citizen

Experience:

• Microsoft Excel: 1 year (Preferred)
• Microsoft Powerpoint: 1 year (Preferred)

Work Location: In person

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