Personal Banker

Full Time
Monument, CO
Posted
Job description

Integrity Bank & Trust is an employee-owned community bank, dedicated to the Colorado Springs and surrounding areas.

The staff at Integrity is motivated and inspired by meeting the financial service needs of our customers and community. We endeavor to display behavior that is consistent with our faith-based beliefs and to serve others for their benefit. Our emphasis is on people — our own employees and our customers. We are committed to taking the time to serve customers in a way that most banks promise to do, but few follow through with. We know we’ve got a stake in your success, and we’ll go the extra mile to help you achieve it.

Integrity Bank & Trust’s focus is on sound lending standards, competitive deposit rates, and the highest ethical standard of banking service.

One of the greatest benefits of being a true local bank is that we really get to know our customers. At Integrity, we get excited about building relationships — after all, that’s what really matters.

These seven promises are at the essence of who we are. We make these promises to our customers:

  • i Promise to be accessible
  • i Promise to be proactive and follow-up
  • i Promise to talk less and listen more
  • i Promise to extend a warm welcome and make you feel appreciated
  • i Promise you won’t feel like a number
  • i Promise to make our community a better place to live
  • i Promise you can speak to a decision-maker

In other words, “i Promise you’ll see the difference”

General Summary

The Personal Banker works in our bank branches to provide exceptional customer service to Integrity Bank & Trust customers. This position works directly with customers to complete various banking tasks including completing cash transactions, account maintenance, and ensuring compliance with required banking regulations.

Integrity Bank & Trust is hiring for both full-time and part-time positions to work in our local branches!

Branches are located in Colorado Springs and Monument.

Job Description

  • Process a variety of teller transactions including opening/closing personal banking accounts, processing deposits/withdraws, and fulfilling other customer requests regarding their accounts.
  • Provide a high level of customer service at all times while interacting with bank customers.
  • Responsible for completing cash transactions for personal and business accounts.
  • Maintain a balanced cash drawer.
  • Recommend other product offerings to help fulfill customer needs.
  • Learn, adhere, and administer all other compliance-related procedures and processes relevant to other banking functions, e.g. BSA/AML, GLBA, IT Security, etc.
  • Other duties as assigned.

Knowledge, Skills, & Abilities

  • Ability to adhere to, and be an advocate for, the Integrity Code of Culture
  • Must possess a working knowledge of Microsoft Outlook, Word, and Excel
  • Professional demeanor and appearance
  • Excellent communication skills
  • Embody a proactive approach to working with customers and co-workers
  • Strong attention to detail to minimize errors in work
  • Ability to work well in a team environment

Education & Experience

  • High School Diploma or equivalent
  • Two years experience in the banking industry
  • Notary Public, or ability to obtain notary license within six months of hire date
  • Able to work a flexible schedule to include Saturday and occasional evenings

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year
  • 2 years
  • Under 1 year

Physical setting:

  • Office

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person

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