Job description
Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
- Follow the established policies in accordance with the bank and the supervisor's direction
- Accountable for the personal achievement of monthly new account production as assigned by upper management
- Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
- Receive cash and checks for deposit, verify amounts, and look for check endorsements
- Examine cash carefully to guard against acceptance of counterfeit checks and identification
- Enter transactions into computer and issue customer receipts
- Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit
- Process western union wires and cash advances
- Cross-sell bank services and products
- Provide bank services to a diverse customer base, including a large Spanish speaking population
- Approval limits will be based upon level of authority
- Perform other tasks requested by supervisors as they relate to the bank and its functions
Environmental and Physical Requirements:
- Required to stand or walk for extended periods of time dependent upon branch location
- Ability to work in a high volume, stressful and noisy environment
- Operate a computer and other office machinery
- Ability to lift up to 25 lbs
FCBI is an equal opportunity employer.
Requirements
- Six months of work experience in a retail or customer service environment preferred
- Must be able to get along with co-workers and work effectively in a team environment.
- Must be able to work a flexible schedule including evenings, weekends, and holidays.
- Schedules are prepared based on business need and subject to change at any time.
- High school diploma, high school equivalency or currently attending high school
- At least 18 years of age
- Must successfully pass background investigation according to company policy
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