Payment Specialist (Hybrid Schedule)
Job description
Cypress Healthcare Partners in Monterey has an opening for a full-time Payment Specialist. This is a hybrid position with two days working in the office and three days working remotely. Responsibilities include posting remittance advice containing payments and denials and reviewing and posting correspondence in addition to verification and balancing checks.
KEY RESPONSIBILITIES & DUTIES:
- Posting remittance advice containing payments and denials accurately and efficiently by end of month
- Reviewing and posting correspondence.
- Identifying payer issues and ERA/EFT issues
- Balancing batch totals daily
- Updating insurance coverages when necessary
- Handling undistributed credits
- Analyzes reimbursement issues, such as accuracy
- Handling credits and refunds accurately according to operational protocols
- Identifies duplicate payments and handles according to protocol
- Communicates with leadership regarding process and ERA/EFT/lockbox issues
- Any other assigned responsibilities not identified in the above key items.
KNOWLEDGE, SKILLS AND ABILITIES
- Understanding of medical billing and the revenue cycle.
- Must be able to communicate effectively in English, verbally and written. Additional languages desirable.
- Excellent customer service and phone etiquette skills.
- Must be able to maintain a high degree of confidentiality and work well under productivity standards.
- Able to prioritize and balance workload on short and long-term company needs.
- Must be able to work independently and be able to solve problems efficiently and accurately.
- Able to create channels of communication to obtain information necessary to perform job tasks.
- Strong organizational skills with the ability to prioritize a high-volume workload.
- Helpful attitude, positive teamwork spirit with a willingness to help.
CREDENTIALS/EDUCATION/EXPERIENCE
- High School Diploma or Equivalent required.
- Minimum of 2 years of experience in medical field/accounting/accounts receivable/cash posting/banking.
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