Are you an experienced Patient Support Operator looking for a new opportunity in The Villages, FL with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions – this is the position for you!

Daily Responsibilities of a Patient Support Operator:

• Provide superior patient service and support and care with a friendly, positive attitude
• Answer important patient questions and/or determine the best next steps and resources
• Send detailed messages to clinical and clerical staff in the Care Center and follow best practices
• Track and report all call inquiries in the EMR by logging a patient case of all patient interactions
• Report the outcome of the call using wrap up codes
• Meet performance goals and SLAs for call volume, time on call, answered calls, and more

Requirements for Patient Support Operator:

• Must have High school diploma
• Must be Customer service oriented and must be able to multi-task
• Must be able to handle a high call volume

Hours for this Position:

• Monday to Friday, 8:30-5pm OR Monday to Friday, 8am-4:30pm

Advantages of this Patient Support Operator role:

• Competitive weekly pay between $15-$16/hr, depends on relevant experience
• Benefits offered, Medical, Dental, and Vision
• Fun and positive work environment
• Sign On Bonus

Interested in being considered as a Patient Support Operator:

If you are interested in applying to this position, please click Apply Now or immediate consideration or you may send your updated resume to Kershe Esguerra at kesguerra@healthcaresupport.com.

Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.