Job description
Job Details
Attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.
We are currently hiring for a Monday through Friday shift with rotating every 4th Saturday, 8am-2pm.
Benefits:
- Bi-Weekly Electronic Pay
- Matching 401K Available
- Health/Dental/Vision/AFLAC and Life Insurance Coverage Available
- Paid Time Off starts at 10 days per year.
- Paid Holidays include New Year’s Day, Good Friday, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Eve, Christmas Day
- Pay is based on experience
Responsibilities:
- Answers incoming calls in a prompt and professional manner.
- Schedules, coordinates, and reschedules patient appointments as needed.
- Obtains and enters patient demographic and insurance information as required.
- Takes messages from patients, physicians, hospitals, for emergencies and non-emergencies per established protocols.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Assists in keeping patient appointments on schedule by checking patients in upon their arrival in a timely manner.
- Maintains strictest confidentiality; adheres to all HIPAA guidelines and regulations.
- Other duties and responsibilities as assigned.
Qualifications/Skills:
- One (1) year of experience in a physician practice is preferred
- High School Diploma
- General Computer Knowledge
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Professionalism
- Quality focus
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Pleasant View, TN 37146: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
Work Location: One location
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