Job description
Position Summary:
The Patient Representative is assigned to administrative duties and responsibilities related to patient care in a team-based care and integrative health environment.
Responsibilities:
- Answering phones
- Scheduling appointments
- Handling physician correspondence
- Responsible for accurate and timely billing
- Perform follow up on outstanding accounts
- Cash posting and reconciliation
- Preparing patient charts for visits
- Contacting insurance companies for referrals and authorizations
- Assisting patients with various needs when not providing direct patient care clinical support
Requirements:
- High School diploma or GED required
- Associates degree or completion of a related specialty program in an accredited school is preferred.
- Microsoft Office Suite proficiency, Word, Excel, PowerPoint, Outlook
- Excellent interpersonal skills and effective written and oral communication skills to enhance population specific service, team collaboration and analytical problem solving
- Can multitask and work efficiently
- Knowledge of medical terminology desirable
- Able to use, maintain and troubleshoot office equipment
At Catholic Health your well-being comes first, with comprehensive compensation and benefits; our offerings go beyond the basics. In addition to multiple medical plans, life insurance, generous paid time off and flexible spending accounts, we also offer substantial tuition reimbursement, an employer funded pension plan and several savings plan options for your future.
Our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes – to every patient, every time. We are committed to caring for Long Island. Be a part of our team of healthcare heroes.
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