Pathology Client Service Specialist
Full Time
Lynnwood, WA 98036
Up to $22 an hour
Posted
Job description
Job Description:
Check out this video about what it's like working at Interpath: https://youtu.be/iMaXUt6s9rg
Areas of Responsibility:
Come work with our fun, laid-back client services team of 14 people located in Lynnwood, WA where you'll contribute to client satisfaction and retention by providing prompt, courteous service to our Pathology clients as you enter data in the areas of laboratory test orders, results, and test information. This is the first of three tiers of advancement available for the inside client services role and is a great chance to get a foot in the door with a company that likes to grow people from within, has excellent tenure, and lots of room for advancement.
Check out this video about what it's like working at Interpath: https://youtu.be/iMaXUt6s9rg
Areas of Responsibility:
- Enter and modify orders in laboratory information system software, including new, existing and standing orders as well as added tests and test cancels.
- Document and collect data through Client Relationship Management (CRM) software
- Monitor and research reasons for missing results.
- Log and communicate will-call pickup requests from clients to Interpath courier staff.
- Computer skills, use of fax server, fax machine, copy machine and printers, filing.
- Understand and adhere to HIPAA policies, procedures and regulations to assure patient confidentiality.
- Report critical value results, communicable diseases and other verbal, faxed or mailed results as required.
This position has a starting pay of up to $22/hour depending on experience and has an attractive M - F, 8AM - 5PM schedule.
Minimum Qualifications:
- High school graduate or equivalent required
- Minimum of 6 months experience working in specimen collection or specimen processing required. Other medical expereince considered if it led to proficiency in medical terminology.
- Excellent analytical and communication skills; superior customer service skills; high-level computer proficiency; ability to work in fast paced environment and balance competing priorities.
Interpath Laboratory, Inc. is a family owned & operated, clinical and anatomic pathology laboratory with over 90 locations in Oregon, Washington and Idaho. We are the Northwest’s leading, innovative laboratory company dedicated to providing, rapid, reliable, and economical laboratory testing services and pride ourselves on building a vibrant work culture where building relationships, teamwork, curiosity, and positive attitudes are at the core! From a comprehensive benefits package to an ever evolving learning and development program which fosters career growth - we truly value our employees and are very proud of the work family that we have built since 1967.
In addition to 'above average' market compensation, Interpath also has a comprehensive benefits package. Benefit Highlights:
In addition to 'above average' market compensation, Interpath also has a comprehensive benefits package. Benefit Highlights:
- Laboratory discounts for in house testing
- Medical with In-Network & Custom Network discounts (No cost for employee only coverage)
- Dental (No cost for employee only coverage)
- 401(K) with discretionary employer match
- Paid Time Off
- Ability to sit and or stand for extended period of times
- Lift up to 25 pounds
- Mobility to climb stairs on a regular basis
EOE Disabled/Veteran: Interpath Laboratory is an Equal Opportunity Disabled / Veteran Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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