Ag Solutions Group proudly carries quality fertilizer and application equipment plus a full-line of parts to help all farming operations. With well-known brands such as Apache Sprayer, Unverferth toolbars, Rayman tenders, Brehmer tenders, Simonsen fertilizer equipment and Kinze planters and grain carts, you won’t find a more extensive inventory of field-ready equipment. Customers come to depend on ASG to get any job done and we are looking to add a highly-motivated Parts Salesperson to our team!

The Parts Salesperson will be greeting customers and helping them receive the agriculture parts that they need to keep their equipment going. Their purpose is to continue learning the business and gain the knowledge and experience necessary to work within the framework of the Ag Solutions business model.

We are looking to add a Parts Salesperson to our team!

Summary:

Performs a variety of customer service, duties including but not limited to; parts counter sales, incoming phone orders and technical help, receiving and stocking of parts and accessories, order filling and shipping as well as assisting service personnel which all contributes to the efficient, profitable operation of the parts department.

Roles and Responsibilities:

Parts Department:

• Sells products and/or services to repair the problem and meet the customer's/ Location Manager’s needs.
• Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with.
• Assist in keeping parts department clean and orderly.
• Record all sales and/or customer transactions that occur.
• Provide service technicians with parts as required.
• Maintain merchandising displays.
• Maintains the retail sale floor and displays to meet or exceed the dealerships standards and today's customer satisfaction.
• Maintain showroom inventory to ensure maximum sales and customer satisfaction.
• Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area.
• When working the parts counter, follows prescribed cash, credit, and check processing procedures of the dealership. Processes cores, warranties, and new return merchandise as required at a point of sale.
• Attends training as prescribed by management to maintain proficiency in his/her job description.
• Uses dealership equipment and resources safely and proficiently.
• Performs other tasks as required by Operation Manager/Parts Leader.
• Maintains work space in a neat and orderly fashion.
• Keeps himself/herself groomed and clothed per the dealership guidelines.
• Follow up on shortages in a timely manner.
• Process cash, credit and/or check payments as procedures require by the dealership.
• Processes cores, warranties and new return merchandise as required.
• Checks open tickets on a regular basis

Customer Service:

• Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and dealership’s satisfaction
• Greet customers immediately in a courteous manner
• Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practices

Required Capabilities:

• Ability to speak effectively one on one, over the phone and via email
• Ability to effectively listen
• Ability to interpret customer needs
• Proficient computer skills
• Good organizational skills

Physical Demands:

• Extended lengths of periods sitting at a desk.
• Requires the use of both hands to lift up to 80lbs.
• Ability to climb stairs to stock parts and pull orders.

Commitments:

• Treat all employees and customers fairly, courteously and with dignity
• Maintain positive relationships with customers, other employees and owners
• Be early, flexible and available for scheduling
• Maintain up to date technical training
• Focus on Quality & Service
• Be neat and clean
• Wear uniform every day
• Demonstrate an interest in growing the parts business
• Work as a team with all other areas of the dealership

Compensation and Benefits:

• Ag Solutions Group offers a generous compensation package with a superior hourly wage
• 401k retirement plan with company match
• Health, Dental, and Life insurance
• Paid Time Off
• Advanced training programs
• Day shift, with a safe work environment
• Ag Solutions Group is an Equal Opportunity Employer