Job description
As a Phone Scheduler your primary responsibilities include:
- Managing a high volume of calls, email, and other methods in high volume support center with varying degrees of questions, concerns and booking appointments.
- Identifying and resolving complaints this is your chance to be creative in finding a solution.
- Using a computer system to track customer interactions, record details of inquiries, complaints, or comments, as well as actions taken.
- Troubleshoot issues based on strong understanding of process, policy, and systems.
- Achieve productivity standards and goals set by the company.
Training is provided, and 1 to 2 years of experience is necessary. This is an excellent opportunity to earn up to $20+/hour while gaining valuable experience that you can add to your resume.
Requirements
Excel Experience is preferred
Highly Organized Individual
Call Handling Experience is needed
Requirements
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