Job description

JOB
The City of Tacoma's Neighborhood and Community Services (NCS) department is recruiting for the Program Development Specialist - Homeless Engagement Alternatives Liaison Team position.The Program Development Specialist will support efforts that have a direct impact on homelessness and community safety. This individual will be required to build partnerships both internally and externally to address issues related to individuals living unsheltered in encampments throughout our community. The successful candidate will need to rely on interpersonal influence, as well as strong cultural competency to achieve program success.The Program Development Specialist will be tasked with engaging in innovative problem solving as part of cross-functional teams to address encampments, ongoing and chronic issues impacting the overall cleanliness, safety and stability of neighborhoods. Bilingual candidates are encouraged to apply. Under the direction of NCS leadership, the Program Development Specialist - Homeless Engagement Alternatives Liaison Team position will: Conduct direct outreach to unsheltered individuals experiencing homelessness, coordinate with homeless service providers and identify needs and services to address issues relating to homelessness in the City of Tacoma. Work with Tacoma Police Department and a designated crisis responder to conduct outreachPerform some work indoors but primarily outdoors on City property to coordinate and implement homeless encampment clean-ups within the City of TacomaCollect and use data to document program results.Work Hours The schedule for this position will be a standard day shift, Monday through Friday. Working ConditionsWork includes indoor and outdoor environments, is subject to adverse weather and working conditions, and driving from site to site. Outreach and engagement may take place in locations not intended for human habitation with individuals experiencing behavioral health crisis.BenefitsThe City of Tacoma provides excellent medical, dental and vision benefits for the whole family; paid holidays and personal time off; participation in Tacoma's Public Employees' Retirement System and a growing variety of City-sponsored health and wellness opportunities. For more information on the City of Tacoma's benefit package feel free to explore City of Tacoma Benefits. City of Tacoma Commitment to Diversity and InclusionTacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. The City of Tacoma's workforce goal is to reflect our community. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.

EXAMPLE OF DUTIES
An equivalent combination to: graduation from an accredited four-year college or university with major course work in business or public administration or related field and two years experience in business, international affairs, banking, finance or community and economic development. Desired Qualifications for Program Development Specialist: An equivalent combination to: graduation from an accredited four-year college or university with major course work in public administration or related field; and Two years of experience in social work, community and economic development or related field. Bilingual candidates are encouraged to apply.Licenses, Certificates and Other RequirementsDue to the nature of this work, an extended background check to work with the Tacoma Police Department is required. Valid Washington State Driver's License

MINIMUM QUALIFICATIONS
KNOWLEDGE: Principles and practices of public relations and promotion.Community relations and resources.Statistics and information management tools.Oral and written communications skills.Interpersonal skills using tact, patience and courtesy.Technical aspects of field of specialty.Applicable laws, codes, regulations, policies and procedures affecting program area.Basic research methods.Correct English usage, grammar, spelling, punctuation and vocabulary.Modern office practices, procedures and equipment.SKILLS: Learn municipal organization, practices and procedures.Represent the city in interaction with individuals and community groups.Analyze situations and data accurately and adopt an effective course of action.Plan and organize work.Meet schedules and timelines.Work independently with little direction.Communicate effectively both orally and in writing.Read, interpret, apply and explain codes, rules, regulations, policies and procedures.Establish and maintain cooperative and effective working relationships with others.Prepare publications, visual aids, displays and newsletters as required.

SUPPLEMENTAL INFORMATION
Interested individuals must apply online and attach a detailed resume and cover letter describing your experience, training, motivations, and expertise as it relates to the responsibilities of this position. Applicants must meet the minimum qualifications to move forward in the examination process.Candidates eligible for Veteran's Preference scoring criteria must attach a copy of their DD-214 member copy 4, (proof of military discharge form) at time of application, to be eligible for Veteran's percentage points.Examination ProcessThis is a competitive selection process. You will be required to respond to essay questions outlining your knowledge, skills and abilities necessary to perform the essential functions of this position. Applicants who meet the minimum qualifications will have their responses to the Supplemental Questions # 9-13 reviewed and scored by a committee of subject matter experts, as the Experience and Training Test. These questions will be scored on the basis of information provided. It is the responsibility of the applicants to adequately describe all pertinent experience and training. Please make sure you read the questions and provide complete informative answers, including your roles in the position and key activities. DO NOT respond with see resume in lieu of answering these questions; this will result in a failing score. Providing false information will result in disqualification.Appointment is subject to passing a background check and the extended background check by the Tacoma Police Department. New employees must successfully complete a nine-month probationary period prior to obtaining permanent status in this classification.The CommunityTacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim.The 23,000 capacity iconic Tacoma Dome is a high-demand venue for the largest names in the entertainment industry. The Greater Tacoma Convention Center is an award-winning venue with over 117,000 sq. ft. of flexible event space. The City owns two historic theaters, the recently renovated Pantages and the Rialto, and Theater on the Square, and Cheney Stadium, home to the AAA Tacoma Rainiers, and OL Reign and Tacoma Defiance football clubs.A magnet for families looking for affordable housing options in the Puget Sound area, Tacoma also draws those who prefer to live in an urban downtown setting with competitively priced condos and apartments that feature panoramic mountain and water views. To see a few of the great things Tacoma has to offer, view this YouTube Video!Communication from the City of TacomaNOTE: For questions regarding this specific recruitment contact Kat Flores, HR Analyst.Human Resources primarily communicates via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders.The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement.For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. (For technical difficulties using the NeoGov system, call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.)

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