At Bar Louie, we live to SERVE, our Guests, our People, and our Community. We do this by GROWING our PEOPLE (That's YOU), our Fans & our Company. While we are fiercely committed to a foundation of daily routines, policies, and practices that ensure we stay Safe, Healthy, and Compliant with all regulations and laws – we also celebrate thinking differently and creating the WOW in the work we do each day. We call this Freedom within a Framework, and it allows us to be consistent as a brand while also pursuing continuous improvement. Whether we are collaborating with others or completing a task alone, Integrity is key and a non-negotiable. And though we are always busy and constantly changing – we also strive to show empathy and to have a lot of FUN every single day. Bar Louie offers a culture that is as diverse and unique as YOU.

POSITION OVERVIEW

As a Market Manager, at Bar Louie – your number one focus is serving our guests, our managers and our Team Members (TMs). The safety, security and wellbeing of our TMs, Guests and Company assets is your passion. You have the “hospitality gene” and truly care about people. Your style is fun but extremely focused and always professional. You have confidence and we support a freedom that allows you to express your unique personality. BUT – you always lead within the Framework we have provided – never cutting corners and never allowing your team to cut corners either. As a member of Bar Louie’s leadership team, you are charged with driving profitable sales within your regional locations. You do this by adapting your leadership style to ensure you are getting consistently high performance from each member of your teams. Speaking of team – you know how to attract; hire; onboard; train and retain a GREAT Team. You know that each Team Member is a reflection of you and you are always striving to be a great example. You are smart and efficient – able to lead from a distance and in person; analyze and implement; coach a Team Member up and sometimes out; inspire our Guests – all while driving sales and running safe and profitable locations. You take your cue from our guests – matching your style to their mood. Quick and efficient if they are in a hurry; unobtrusive if they need privacy; and interactive if they are looking for attention. An industry pro – “par levels” “workforce planning” “immediate greets”, “menu knowledge”, “hot food hot”, “ice cold drinks garnished perfectly” and “hands in/hands out” aren’t just phrases – they are topics that you coach the Managers to lead with as they develop our Team Members. You enjoy being busy, and your leadership brings to life Bar Louie’s values for every Team Members and each of our Guests. Brunch, Lunch, Happy Hour, Dinner or Late Night – you inspire our TMs and Guests to keep coming back – because they experienced the best this amazing brand has to offer. They are all loyal to Bar Louie and they are loyal to YOU.

POSITION RESPONSIBILITIES

• Exemplify Bar Louie’s Mission, Vision, and Values each day.
• Demonstrate a maniacal commitment to cleanliness; sanitation; safety and accurate financials.
• Support and lead teams to identify the key priorities for the bar
• Develop high standards for execution to meet all KPI’s & financial metrics while supporting the team in achieving
• daily, weekly, monthly and annual goals
• Review location profit and loss statements, labor reports, guest feedback and store audits to identify trends and implementation of best practices to enhance operational support and training.
• Lead and coach the teams on the following topics: P/L; Local Marketing; Employee Life Cycle; Pre-shifts and Line checks, Bank Deposits; Daily/Weekly/Monthly Sales goals; Workload planning; Staffing and Forecasting; Guest service; Cleanliness; Ordering/Inventory; Food and Beverage preparation and presentation; TM development and MORE!
• Support Directors of Operations to Build & establish a strong team with a leadership pipeline; Attracts, retains, and develops highly effective professionals and support staff.
• Oversee people processes and programs across the team to ensure talent for current and future needs by providing operational, functional, and technical leadership.
• Identify individual and team skill gaps, developmental areas, and opportunities (e.g., training, special assignments, projects, etc.) to advance individual and team capability.
• Recognize initiative, innovation, and work well done to create a positive work environment of excellence.
• This position will travel at least 50% of the time. Ability to lead from a distant and delegate where needed.

SKILLS AND ABILITIES

A successful Market General Manger at Bar Louie thrives on the engagement of the teams, with food, and with beverages. Between administrative work; our growing delivery business; and 5 distinct Day Parts of the business – our General Managers are busy most of the day communicating with the team! If you thrive while leading in an environment that is fast-paced with competing priorities – welcome to Bar Louie.

Here are a few skills you should bring to Bar Louie on Day 1 –

• High school diploma or equivalent and be at least 21 year of age or older.
• Associates or Bachelors’ degree preferred.
• 7-10 years’ hospitality or restaurant general experience with strong interest and knowledge of food service required.
• 1-3 years’ experience as a Multi-unit leader with demonstrated results strongly preferred.
• The ability to communicate effectively with Managers and Team Members and Guests.
• The ability to coach and develop people at all experience levels to succeed within their role.
• The ability to develop positive relationships with Team Members and Managers.
• The ability to multi-task; manage deadlines and multiple projects simultaneously.
• Excellent verbal and written communication skills.
• Highly efficient, detail oriented; focus on accuracy and organized.
• Exceptional customer service skills. Famous for your hospitality.
• The ability and desire to pursue constant improvement and personal growth.
• Presents a professional, business-like image while representing Bar Louie.

BASIC PHYSICAL REQUIREMENTS

When working at a gastrobar location, Team members must be able to perform the duties of that location. The team member will frequently sit for short periods, talk via Cloud-Based video conferencing and the phone often, and hear and manipulate objects always.

Additional requirements will include lifting to 10 (ten) pounds regularly and up to 50 (fifty) pounds as required. Lifting from floor to shoulder continuously and overhead infrequently and twisting and reaching frequently and grasping objects to move or manipulate always. Working in hot then cold environments for extended periods. May inadvertently bump into team members in a relatively small work area. Will stand and walk for extended periods. FREQUENT hand washing and sanitation is required. Ability to use knives, slicing equipment, and other food preparation equipment. Team Member must be able to communicate with Guests and other Team Members and manipulate handheld and desktop devices.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.