Job description

• Hours of Operation: 8:00am to 5:00pm
• FREE ON-SITE PARKING, METRO ACCESSIBLE

Summary

The primary on-site point of contact is responsible for understanding contracted requirements, adhering to customer guidelines, and achieving agreed service-level objectives. Interacts with customers to ensure expectations are met.

Duties and Responsibilities:

• Ensure all shipments are properly packaged for shipping, create shipping labels, provide email delivery notification to the customer for each shipment, and maintain accurate daily and monthly records for all shipping requests and charges.
• Manage the office postage systems and provide monthly usage reports.
• Receive, sort, deliver and pickup of all mail and packages per scheduled times at all designated mail stops. This includes USPS, certified, return receipt, registered, insured, certificates of mailing and express mail from Fed Ex, UPS and other couriers.
• Responsible for ensuring clients receive the lowest cost option for outbound shipments.
• Responsible for inventory management, ordering and stocking of all office, kitchen, and mail shipping supplies.
• Meet deadlines by working efficiently while maintaining quality work,
• Maintain optimal copier performance by correcting and troubleshooting minor copier issues (clearing jams, refilling toner, etc.). Place service calls when necessary.
• Receive and prioritize all copy requests by reviewing associated instructions, enter job specifications into Job Submission tool and produce quality error-free work.
• Maintain accurate email distribution lists by floor.
• Responsible for board room setups and breakdowns.
• Other duties as assigned.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person

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