Job description
The Office Coordinator’s role is to work alongside the clinic manager, staff therapists, therapist assistants, and technicians to ensure a phenomenal patient experience. It is the main responsibility of the Office Coordinator to provide exceptional customer service to all patients by maintaining a positive & welcoming environment.
Job duties are not limited to, but do include:
- Opening and closing tasks
- Phone management
- Creation and management of electronic patient charts
- Accurate data entry
- Greeting/escorting/scheduling patients
- Completing intake/registration/processing of new patients
- Insurance benefits verification
- Insurance authorization submission and tracking
- Collecting copays, deductible, and co-insurance payments
- Managing accurate bank deposits
Qualifications:
- 1-2 years of customer service experience (Preferred, not required)
- Basic understanding of Medical Insurance Benefits (Preferred, not required)
- Ability to multitask
Job Type:
- Full-time
Pay:
- Salary
Benefits:
- 401(k) with matching
- Employee discount
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Paid holidays
- Discounted Sportsbarn gym membership
- Incentive bonus plan with profit sharing
Schedule:
- Day shift
- Monday to Friday
Education:
- High School Diploma or higher
Work Location:
- One location
Work Remotely:
- No
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