Richmond Behavioral Health is seeking a full-time Office Associate II for our General Services team! The ideal candidate for this position will perform intermediate administrative support work answering telephones and greeting visitors, assisting clients, providing general information, typing documents, preparing and maintaining files, records and reports, and related work as apparent or assigned. Work is performed under the moderate supervision of the assigned supervisor.

Job Duties

• Acts as receptionist; greets visitors; answers telephone; provides information; forwards calls to appropriate party; assists the public with the completion of standardized records or documents; directs visitors to appropriate party.
• Types general correspondence, memorandum, reports, schedules, statistical tables, reports, case records and other materials from rough draft, copy, marginal notes or verbal instruction; checks items for clerical accuracy and completeness; processes clerical work requests.
• Assists, supports and provides safety precautions to clients; transports clients to appointments.
• Responds to requests for information on agency services; assists with complaint resolution and provides feedback to coordinators.
• Schedules client appointments; maintains office schedule.
• Collects and distributes payroll; tracks and submits credit card purchase logs to Finance department; reviews purchase authorizations and submits to accounting for payment; verifies and processes invoices and submits for payment.
• Sorts, indexes and files material alphabetically, numerically, geographically or by other predetermined classification; reviews files for completeness.
• Receives, sorts, processes and distributes incoming and outgoing mail, overnight packages and other materials.
• Operates a variety of standard office equipment; performs light maintenance on photocopy and postage equipment.
• Orders and maintains inventory of supplies.