At the heart of Radisson Hotel Group Americas is our brand promise, Every Moment Matters. More than just our motto, it’s how we do business and who we are at our core. We firmly believe that our people are at the center of our success, so we strive to provide a meaningful employment experience with a focus on developing our team’s talents.

Radisson Hotel Group Americas is proud to be one of the world’s leading hotel groups, with nine distinctive hotel brands featuring more than 600 hotels throughout the US, Canada, and Latin America. Our portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson.

Country Inn & Suites by Radisson, San Diego North

5975 Lusk Blvd

San Diego, CA 92121

We are seeking a fast, fun, and friendly candidate for our part time Night Audit role at our beautifully renovated Country Inn & Suites hotel off Mira Mesa Boulevard. Full time status is also available with day shift flexibility.

Compensation starts at $20.00 per hour plus additional pay incentives.

Our Night Auditors are an essential part of our customer service team. In addition to checking guests in and out of our hotel, you will help manage the overall guest experience while answering questions about the hotel and surrounding areas. This overnight role is typically scheduled from 11:00 PM – 7:00 AM

Prior Night Audit and Opera PMS experience is a bonus but not required.

We are proud to offer:

• Competitive pay
• Generous vacation package
• 8 paid holidays
• 401(k) Retirement Plan with company matching for full time employees
• Consistent schedules

Responsibilities:

• Greeting and engaging all guests while taking personal action to accommodate their individual needs
• Creates an unending energetic environment for our guests and team members
• Reviews all guest reservations and plans their accommodation accordingly
• Processes financial transactions and arranges special billing needs when necessary
• Keeps current on activities, events, and meetings occurring throughout the hotel and in the local area
• Manages all guest concerns or requests diligently and without hesitation
• Communicates effectively with all hotel departments to guarantee a seamless guest experience
• Prepares daily logs summarizing communications for management and other shifts
• Responsible for answering and fielding all calls to the hotel, both internal and external
• Maintains the confidentiality and respect of our patrons
• Takes action to assist Supervisors, Managers, and Executive Team Members with additional tasks as needed

Requirements:

• No experience required! We are happy to train individuals interested in starting their career in the hotel industry.
• If you do have previous night audit experience, excellent!
• Opera PMS experience is a bonus but not a requirement
• Strong computer skills
• Reliable transportation
• Strong verbal, written and interpersonal skills
• Strong attention to detail
• Commitment to exceptional service in any situation
• Ability to maintain a positive and professional attitude when handling all situations
• Adhere to the policies and procedures of the hotel
• Ability to work a flexible schedule including holidays and weekends

Physical Requirements:

• Occasional lifting of up to 50 pounds
• Ability to stand for long periods of time
• Ability to hear with 100% accuracy with correction
• Ability to stand and exert well paced mobility for an eight (8) hour shift
• Ability to lift, pull, push up to 70 pounds on an ongoing basis

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Background checks are also required before employment begins.

Visa Requirements: We participate in E-Verify and all candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.