Job description
Quality Inn-West of Sweetwater, TN is now looking to fill the position of Front Desk Agent. We are looking for someone that has a strong professional demeanor and can be pleasant and outgoing with guests.
***Hotel experience is preferred but not required***
Job Responsibilities:
- Answer calls from prospective guests
- Book and register rooms over the phone, in person, or online
- Keep records of room availability and guests' accounts
- Assign guests' rooms
- Make room adjustments as needed
- Contact housekeeping to deliver requested amenities
- Communicate with housekeeping to determine when rooms are ready
- Inspect rooms post-checkout
- Process check-outs
- Receive and hold mail or packages for guests
- Bill for accommodations and additional charges
- Answer inquiries in regard to travel directions and make dining and entertainment recommendations
- Assist guests with vacation planning
- Stock snacks, beverages, and other items available for purchase
- Assist with setting up and cleaning up continental breakfast offerings
- Arrange maintenance repairs
- Gather and respond to requests or complaints from guests
Please apply in person at Quality Inn, 249 Hwy 68, Sweetwater, TN 37874. Salary is based on experience.
Job Type: Full-time
Salary: $9.00 - $10.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekend availability
Work Location: In person
Job Type: Part-time
Pay: $9.00 - $10.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- Sweetwater, TN 37874: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
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