What You’ll Do:

As a National Sales Manager, you’ll lead firm-wide sales initiatives for our portfolio of student and conventional multifamily housing properties. You’ll oversee our team of National Leasing Specialists who travel across the country to support teams in the areas of leasing production and marketing for assigned communities.

Your Responsibilities:

• Oversee sales & lead management initiatives in collaboration with operations to ensure the company is meeting or exceeding its occupancy goals for each property.
• Lead and mentor a remote team to execute the leasing process which includes ensuring all leads are properly contacted and followed up on; greeting prospects and providing tours; closing the sale; assisting prospects through the application and lease process, including ensuring the proper preparation and execution of the lease agreement and all screening procedures; monitoring and participating in the resident renewal process, and ensuring the clubhouse, model and all tour routes are maintained to the highest standard of cleanliness and curb appeal.
• Partner with Regional Managers to understand markets, communities, and teams as well as identify sales and leasing training gaps.
• Drive performance through the tracking and analysis of sales and leasing related metrics and Key Performance Indicators for the company’s portfolio of properties.
• Create and administer monthly and annual sales and leasing contests and awards to drive leasing performance.
• Oversee the lead management process to ensure all leads are being followed up on and capitalized.
• Assist in the development & coordination of sales related training.
• Assist in the onboarding process to assimilate and engage new hires and new properties in the sales and leasing process.

Who You Are:

• A sales ninja. You know what it takes to slay leases and can share your knowledge to influence others to impact the bottom line. You set goals for yourself and the teams and are laser focused on achieving them.
• A people leader. Let’s be real – leading people is hard. Ideally, you’ve demonstrably moved the effectiveness of large audiences of employees before taking this job. You build relationships across lines of difference, inspire and motivate others to buy into your vision, communicate effectively in all formats, give and receive feedback fluidly, and model/hold a high bar of excellence.
• A customer service guru. You understand how successful customer service is delivered and train others to approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations. You personally take responsibility for and quickly rectify mistakes and train others to respond to complaints in a timely and empathetic manner.
• A masterful executor. You get things done and approach problems with viable solutions. You optimize performance in the face of diversity, achieve big goals, and manage complex projects in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.

Required Qualifications:

• Bachelor’s degree preferred, high school degree or equivalent required.
• 5+ years of progressive sales and leasing experience in the multifamily real estate industry, experience within student housing is preferred.
• 2+ years’ experience in a corporate level leasing and sales related role required.
• Previous supervisory experience required.
• Experience with Entrata preferred.

What We Offer:

As a National Sales Manager, you’ll receive a competitive annual salary. Our benefits include your choice of three health insurance plans, voluntary dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, and a 401k with 4% company match. This is a full-time exempt position, reporting to the Executive Director of Sales & Learning. Occasional travel to our sites or to attend training and other company functions can be expected.