Job description

Advancements in Allergy and Asthma Care, Ltd. is a single-specialty medical practice based in Minnetonka (near Ridgedale Mall) is seeking a full-time medical receptionist to join our growing team. Our clinic is open Monday through Friday and is not open on weekends or holidays. We offer a fun, friendly clinic culture, as well as, excellent employee benefits!

Our team of receptionists work very closely with a high volume of patients, both in person and over the phone, on a daily basis. Ideal candidates will possess a positive attitude, work well in a team environment with many staff members and patients, have prior experience as a medical receptionist, and have great customer service. Join a fast paced and exciting practice where your role is critical to maintaining strong patient satisfaction and engagement as you are often the first point of contact with our patient.

Responsibilities for this role include, but are not limited to:

• Handle a large volume of incoming phone calls and manage messages with team members
• Welcome patients in person or on the telephone
• Optimize patient schedules
• Respond to a wide variety of patient inquiries, including scheduling, billing and other service questions

• Daily review of patient charts and schedules
• Collect and record patient payments
• Frequent use of EHR software and Microsoft Office suite
• Support clinical and office staff as necessary
• Update and record patients' electronic medical records and patient profiles
• Maintain practice compliance by ensuring confidentiality of patients' financial and medical information
• Contribute to the overall team effort to drive a high level of patient satisfaction
• Participate in team meetings as needed
• Ability to handle multiple priorities simultaneously

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• Monday to Friday

Work Location: In person

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