DESCRIPTION OF POSITION:

• The Medical Assistant performs various patient care activities and related non-professional services necessary in caring for the personal needs and comfort of patients. They assist the professional and technical nursing staff by performing any delegated duties, specialized procedures and assists with the care of clinic patients. To perform all other duties assigned. This position directly reports to the Office Manager.

RESPONSIBILITIES AND DUTIES:

• Receives patient from the waiting room and escorts the patient to the exam room.
• Obtains and records vital signs, height and weight, chief complaint, medication and allergies in the patient medical record.
• Records medical, surgical and family history in the patient medical record.
• Enters the patient’s pharmacy into the patient medical record.
• Enters the patient’s care team information (i.e. PCP, referring physician, specialists, etc…).
• Schedules tests as directed by the physician or mid-level provider.
• Records patient critical lab values, adverse reactions and pertinent information and promptly reports to the physician and/or RN.
• Prepares patient and assists the physician with set up and clean up of injections as per protocols.
• Anticipates patient and caregivers requests and needs and responds in a timely manner.
• Able to perform administrative duties (i.e. scheduling surgeries, clearances, answering phone, etc…).
• Acts as a liaison and support person for the patient and caregivers.
• Assists with patient education and discharge instructions in conjunction with the physician and/or RN.
• Inventories exam rooms and determines supply needs. Order supplies from Paragon.
• Assist with the daily cleaning of exam rooms and clinic station areas.
• Performs other job duties as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

EDUCATION AND WORK EXPERIENCE

• High school diploma required; Graduate of a Certified Medical Assistant Program preferred
• Basic mathematical skills
• Preferred but not required: CPR (lifesaver) certified; Current Medical Laboratory Assistant License.
• Experience in providing direct patient care. Physician office setting desirable
• Computer literacy
• Previous experience working in certain specialty areas may be desirable
• Ability to read, write, and speak intelligible English;
• Ability to communicate with patient, family, peers and medical personnel
• Requires emotional stability and resilience.
• Must be adaptable to change and receptive to delegated responsibilities

Physical Demands/Work Environment

• Work requires a variety of physical activities, including moving about within and outside of all hospital properties for long periods of time.
• Must be able to respond quickly and effectively to emergency and non-emergent situations.
• May be required to assist in controlling disorderly conduct or combative patients.
• Must be able to exchange accurate information with patient, family, peers and medical personnel.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COVID-19

Lake Charles Memorial Health System must ensure compliance of various Federal and State Regulatory Agencies, including CMS (Centers for Medicaid & Medicare).

Candidates for this position must be fully vaccinated against Covid-19 or have an approved medical or religious exemption on file with the Lake Charles Memorial Health System Human Resources Department.

Proof of vaccination prior to employment is required to ensure compliance.