Manager of Operations, GNHCC
Job description
This position will be a VNA Health Group Employee Assigned to
About Greater Newark Health Care Coalition (GNHCC) : GNHCC works to create health equity for residents of the Greater Newark region by improving healthcare access and quality and by integrating healthcare with other anchor systems such as education, workforce development, housing and food and economic supports. Chief strategies include (1) engaging in health policy planning and advocacy through data collection, analysis and dissemination, best practice research, and public education and (2) collaborating to develop initiatives aimed at identifying and eliminating health disparities and other barriers that lead to poor health outcomes.
Position Summary:
GNHCC seeks a full time Manager of Operations to join its team to oversee provision and tracking of
quality and timely administrative, fiscal and operational services for the organization. The Manager of
Operations will be responsible for the day-to-day operations of the organization, which includes,
development of internal processes and associated policies and procedures, office space and equipment,
human resources, and support with finances, communications and social media.
The successful candidate will be a hands-on individual, involved in the operational weeds of the
organization, loves problem solving, is solutions oriented, and is hyper focused on both processes and
results.
for the organization and advance work in the following areas:
Internal Operations
- Coordinate agendas and related needs for staff meetings, staff retreats, and board meetings.
- Engage in a comprehensive review of current systems and processes with an eye toward making
- Design, implement, and improve upon GNHCC’s internal operations processes and protocols,
- Train team members on GNHCC’s internal operations and protocols;
- Identify, implement, and assess use of file sharing platforms, project management tools, and
- Support program staff in maintaining best-in-class electronic and hard copy filing systems;
- Provide and implement recommendations for system improvements in support of continued
Financial Management Support
Collaborates closely with Director of Finance to support financial management of the
- Responsible for upholding office mail procedures.
- Responsible for tracking and processing all checks received in the mail.
- Responsible for upholding office debit/credit card procedures.
- Responsible for tracking and proper record keeping of receipts for all GNHCC Debit/Credit Card
- Responsible for upholding policies and procedures for GNHCC Office Petty Cash.
- Operational responsibilities as assigned during annual audit fieldwork.
- Develop, implement, and evaluate an annual communications plan.
- Create branding toolkits that aligns GNHCC and partners on how to properly represent the
- Manage consultants, including public relations and web designers, as needed.
- Write and draft press releases, Op Eds and more on behalf of the Executive Director and Board
impact.
Liaison to VNAHG
Coordinates with points of contacts at VNAHG in the following areas - human resources, office
- Oversee staff recruitment and hiring including the development and promotion of job postings,
- Monitor semi-monthly payroll to ensure timely reporting of staff hours.
- Oversee the exiting process and interview of departing employees.
- Bachelor’s (Required)
- Operations management experience: 2-5 years (Required)
- Financial services experience: 1-3 years (Preferred)
- Demonstrated ability to manage and execute projects.
- Proven track record of working strategically and collaboratively across departments
- Ability to work independently as well as collaboratively in an environment with multiple
priorities and tight deadlines. - Excellent interpersonal and verbal communication skills
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee will frequently stand; walk and sit in an office environment.
- There will be occasional lifting up to 15-20lbs.
Work Environment:
- The noise level in the work environment is usually moderate.
- Although work is primarily indoors, you may be required to travel outside to business community locations.
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