JOB SUMMARY:

This position includes but is not limited to managing any and all administrative tasks associated with the legal process of foreclosure. The bulk of said tasks encompass the preparation of legal pleadings for review by an attorney, timely correspondence with all interested parties, maintaining paper and electronic files, the utilization and maintenance of a variety of client systems, addressing incoming calls from a variety of sources as well as a large amount of customer service driven responsibilities. In this position you will need to possess the willingness to work in a team as well as the ability to be self-driven and work independently whenever needed.

DUTIES & RESPONSIBILITIES:

• Drafting and preparation of, assignments, motions, notices, pleadings, affidavits, and various other legal documents.
• Ability to follow-up on service status and preparation of service-related documents.
• Fielding calls from borrowers, clients, and other outside parties in a courteous and effective manner.
• Developing and maintaining congenial relationships with business associates and clients.
• Consistently and accurately updating the firm’s internal case management system, as well as all clients’ systems.
• Providing exceptional customer service to clients at every level of interaction.
• Providing support to attorneys in a high volume, time sensitive atmosphere.
• Performing other duties and responsibilities as needed.

SUPERVISORY RESPONSIBILITIES:

This job does not require supervisory responsibilities.

EDUCATION & WORK EXPERIENCE:

• Bachelor’s Degree or;
• Paralegal certificate and/or 2-3 years’ equivalent work experience
• 2-3 years’ administrative experience; preferably in the legal field

KNOWLEDGE, SKILLS, & ABILITIES:

• Ability to proficiently operate computer, fax machine, scanner, photocopier and telephone is required.
• Must have excellent verbal and written communication skills.
• Must be committed to providing exceptional customer service.
• Ability to communicate courteously and effectively with borrower, clients, attorneys, other internal employees, and outside parties.
• Must be able to work with others in a congenial and team-oriented manner.
• Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual change.
• Attention to detail is a must.
• High-level proficiency in MS Office suite.
• Proficiency in internet research activities.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Normal office working conditions, with quiet to moderate noise level within the work environment.

We offer a comprehensive compensation package, which includes a salary commensurate with experience and accomplishments.

If you possess the requisite qualifications and are seeking the challenge of working in a growing firm, please submit your resume in confidence.

All applicants applying for U.S. job openings must be authorized to work in the United States.

Because of the high volume of calls received, only qualified candidates will be contacted for consideration.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.