Kitchen Associate - RoadDog - Rockford, OH

Overview:

Duncan Oil company is a family-owned business located in southwest Ohio. We currently operate a chain of convenience stores around the area and are hiring for our RoadDog store in Rockford! Duncan strives to create an atmosphere that fosters team chemistry as well as personal growth. There is nothing we love more than being able to reward our hardest-working employees with promotions whenever we can. We are very flexible with our shifts and can accommodate part or full-time availability. Being the face of our company, the RoadDog Store Associate is absolutely vital to our business success. You are responsible for the sale of fuel and other in-store merchandise, processing transactions at the point of sale, and assisting in the overall operations at the store providing the best customer service as a priority.

We offer a competitive benefits package including, medical, dental and vision insurance, 401K, PTO, vacation time, paid holidays, overtime pay, life insurance policy, and short-term and long-term disability benefits.

Responsibilities:

• Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.
• Demonstrates a complete understanding of menu items and explains them to guests accurately
• Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes changes.
• Prepares food neatly, according to formula, and in a timely manner.
• Checks all equipment and immediately reports any malfunctions within the area to the Manager in Charge.
• Maintains cleanliness of all equipment while following all guidelines of safety and practicing clean-as-you-go.
• Ensures that all food product meets the specifications, procedures, and quality standards including strict observance of designated holding times.
• Verifies all necessary products and supplies are stocked.
• Maintains the organization and cleanliness of the cooler.
• Perform all other tasks as assigned by the manager in charge of the shift.
• Ensure each customer receives excellent customer service by greeting and acknowledging each customer
• Provide customers with a quick and efficient check-out experience
• Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc.
• Follow all city, county, and state regulations and procedures regarding the transactions of tobacco products, lottery tickets, and alcohol
• Assist customers with all questions and concerns
• Maintain adequate stock levels of merchandise restocking as needed
• Assist with general store operations as needed by the store manager including maintaining store cleanliness and overall security of the facility

• Operating a cash register handling cash at high levels of accuracy
• Strong communication skills
• Ability to effectively communicate with customers of varying levels of demeanor
• Ability to assess a situation and make a logical decision
• Awareness to look at a store and understand what needs to be accomplished
• Quality personality, we want to build a team that enjoys spending time with one another
• Be a team player, have a positive attitude, and have a good work ethic
• Lifting Requirements - Medium to Heavy - lifting to 50 pounds frequently
• Continuously stand and/or walk on hard floors to prepare and cook food, get stock items, and transport items to/from the kitchen, stock room, food prep area, and front lines for periods of up to eight (8) hours.
• Requires bending, standing, and walking during the entire shift. Frequently push or pull trashcans, brooms, mops, and mop buckets.
• Occasionally to frequently climb a footstool or ladder to reach items located on stack shelves, in coolers, freezers, stockrooms, etc.
• Frequently stoop or squat to reach items on low shelves or on the floor.
• Continuously reach overhead, forward, and underneath shelving, counters, tables, refrigeration units, racks, drink dispensers, fryers, batter tables, and ovens.
• Continuously handle a variety of shapes, sizes, and textured items which include, but are not limited to: Dairy products, produce, condiments, meat/poultry, bulk stock items, and paperwork.
• Continuously use fingers to bilaterally prepare food, unload boxes, etc.
• Continuously communicate with and listen to customers, management, and other team members to ensure optimal performance.

Duncan Oil is an equal opportunity employer and employment is contingent upon the completion of a successful background check.