Job description

Purpose of Position

The International Trip Planner is responsible for the facilitation of all logistical arrangements, including feasibility checks, pre-planning, and executing required tasks for all NetJets Aviation (NJA) international flights. The International Trip Planner plans reviews and executes all tasks associated with international trips operating throughout the globe. This role is the main communication liaison with the rest of the operations. The International Trip Planner is responsible for providing NetJets flight crews and Owners with safe and timely international flight logistical services for global flight operations. The International Trip Planner is responsible for ensuring that all international flights are conducted safely and in compliance with appropriate company and country regulations. The International Trip Planner works in conjunction with other Flight Operations teams to provide the best service possible to all NetJets Owners flying outside the contiguous United States. The International Trip Planner may be assigned additional duties as necessary.

Tasks and Responsibilities

• Establishes, monitors, and updates all international handling and logistic setups for NJA international flights.
• Monitors daily international flight activities, aircraft departures, and estimated arrival times to ensure timely/accurate updates are provided to Customs and handlers to facilitate the efficient processing of NetJets flights.
• Quality checks assigned international flights mitigating all potential issues to prevent or minimize deviation from the planned flight schedule.
• Properly documents all situations or deviations that affect the quality of flight activity to provide accurate information to support decision-making.
• Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.

Education

Bachelor's in Aviation or Business Administration (Required)

Years of Experience

2-4 years of aviation experience (Preferred)

Core Competencies

Adaptability
Collaboration
Curiosity
Service-Oriented
Strives for Positive Results

Knowledge, Skills, Abilities, and Other (KSAOs)

• Minimum 2 years experience in flight operations, customer service, or travel-related business
• Knowledge of US Customs, CANPASS, and foreign travel requirements experience is a plus
• Knowledge of U.S. Federal Aviation and U.S. Customs regulations a plus
• Knowledge of International Civil Aviation Organziation standards a plus
• Understanding relationships with government officials in a regulatory environment is a plus
• Solid communications skills
• Solid results orientation
• Must be able to adapt to fast-changing environments
• Ability to balance multiple tasks at the same time
• Ability to problem solve real-time
• Ability to develop and sustain productive and positive Owner and crew relationships
• Ability to recognize and embrace the diversity of the employee and Owner groups
• Ability to work a flexible schedule to include all shifts; 1st, 2nd, and 3rd shifts, as required
• Working knowledge of Microsoft Office Products is required

Job Type: Full-time

Pay: $48,000.00 - $51,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift

Ability to commute/relocate:

• Columbus, OH 43219: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Flight Planning or Aviation: 1 year (Required)

License/Certification:

• Private Pilot Certification or Dispatch Experience (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location

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