Job description

Pocono Palace Resort is hiring a Dedicated and Enduring Housekeeper at the 188-room resort located in East Stroudsburg, PA. Candidates must have experience in cleaning/servicing rooms, preferably 1 Year of experience in the hospitality service industry. The ideal candidate will put pride in their work, be reliable, and be friendly and professional at all times.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Ways to apply:

• Apply online today through indeed
• Apply online at our Career Website at www.covepoconoresorts.com/jobs
• Stop by and apply in person at 206 Fantasy Road East Stroudsburg, PA 18302

Principal Responsibilities:

Responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.

Essential Functions:

• Checks maid cart for supplies and stocks as needed.
• Greets guests immediately with friendly, sincere acknowledgement.
• Strips dirty linens and towels and removes used amenities from the room/suite.
• Cleans rooms/suites as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming, and washing windows. Reports rooms as clean and available.
• Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.
• Replenishes linens and guest amenities.
• Cleans balconies (if applicable).
• Responds to special requests by guests, such as providing extra amenities or service time requests.

In addition to these essential functions, the Housekeeper must be able to constantly walk, stand, and be able to push a cart. Housekeepers are also required to adhere to safety and security procedures that are set forth by the company.

Specific Skills and Abilities:

• Ability to arrive to work on time and when scheduled
• Physically able to move large objects such as: carts, large bags of linen, ironing board
• Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles
• Ability to read and recognize room/suite numbers
• Ability to communicate effectively with guests and other team members verbally and in written form
• Ability to understand and follow directions, and perform job functions with limited supervision
• Ability to follow all safety procedures and standards and ability to recognize and act in emergency situations

Qualifications:

Education

High School graduate or equivalent preferred, but not required.

Experience

6 months to 1 year of cleaning experience in housekeeping or janitorial services preferred.

Licenses or Certificates

CPR Certification and/or First Aid Training preferred.

Grooming
All team members must maintain a neat, clean, and well-groomed appearance.

Other
Must be at least 18 years old. Additional language ability preferred.

Candidates selected for further consideration will be contacted within two weeks of the closing date of this ad, but no later than 03/23/2023.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status.

Job Types: Full-time, Part-time, Temporary, Internship

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Signing bonus
• Tips

Ability to commute/relocate:

• East Stroudsburg, PA 18302: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Cleaning: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: One location

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