Job description

JOB TITLE: Program Coordinator for Household and Outside Maintenance (HOME)

REPORTS TO: Director of HOME

FUNCTION: Senior Community Services (SCS) is a leading nonprofit organization making a difference in the lives of older adults and their caregivers. We believe that embracing inclusiveness – both internally and externally – is fundamental to earning the trust and loyalty of our employees, volunteers, partners, clients, and donors. We are proud of the services and programs we provide and strive to ensure we are communicating authentically with the diverse communities that we serve. With this in mind, we are hiring a program coordinator to help support the mission and vision of SCS.

DUTIES & RESPONSIBILITIES:

Serve as primary coordinator for the mowing and snow services

Answer phone inquiries, complete intake for new clients, schedule work requests for clients and follow up on job completion

• Recruit, hire and monitor performance of contractors for snow and mowing
• Develop and maintain strong relationships with independent contractors
• Maintain worker files and timesheets and prepare payroll documents for independent contractors biweekly
• Schedule and/or assign contractors to complete jobs for clients
• Data entry of client data, job tickets, and jobs completed. Compile accurate statistical and demographic information for monthly, quarterly, and yearly reports. Maintain client files
• Attend meetings as needed
• Give presentations on the HOME program on occasion
• Work with volunteers in the office and in the field
• Help answer the general HOME phone line
• Other duties as assigned

QUALIFICATIONS:

Passion for the mission and vision of SCS

· Experience working with older adults

· Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community

· Ability to recruit and hire new field staff as needed

· Appointment scheduling skills (between workers and clients)

· Able to work in a collaborative setting in our Minnetonka office

· Self-motivated, able to manage multiple priorities and make decisions

· Excellent communication skills, verbal and written communication

· Microsoft Office applications proficiency (Excel, Word and Outlook)

· Ability to learn online databases

• Positive attitude and a team player
• Strong organizational skills.
• Ability to be flexible in approach and schedule
• Ability to be calm and compassionate in working with the elderly and their caregivers both in-person and over the phone.
• Must have a valid driver’s license and automobile available, occasional local travel will be required
• Two-year degree in related field preferred
• Must be able pass reference and background check

SALARY RANGE AND HOURS:

Position is based on 40 hours per week

Salary based on experience, generous benefit package offered

Job Type: Full-time

Pay: $36,000.00 - $40,000.00 per year

Benefits:

• 401(k) matching
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Minnetonka, MN 55305: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Minnetonka, MN 55305

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.