Requisition No: 797792

Agency: Economic Opportunity

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 40034326

Position Number: 40034326

Salary: $45,000 annually

Posting Closing Date: 04/28/2023

Our Organization and Mission:

The Florida Department of Economic Opportunity (DEO) works across the state to support Florida’s economy, robust and talented workforce and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters.

CareerSource Research Coast is chartered by the State of Florida to create and manage a workforce development service delivery system responsive to the needs of businesses and career seekers.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply for positions at DEO that fit their skill sets.

The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let DEO’s mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

This position serves as a Consolidated Disabled Veterans’ Outreach Program (DVOP) Specialist / Local Veterans’ Employment Representative (LVER) and is responsible for assisting with the development of the service delivery strategies for veterans and educating partner staff with current employment initiatives and programs for veterans.

The Difference You Will Make:

This position will also provide outreach and facilitate placements to meet the employment needs of eligible veterans and eligible spouses entitled to benefits, in accordance with priorities as determined by the Federal Department of Labor. This position confers with Management to assist in identifying improvement processes and develop solutions for the Jobs for Veterans State Grant (JVSG) program.

How You Will Grow:

The available online training resources vary to include Vets-Veterans Intake and Priority of Service at CareerSource Webinar, Vets-Local Veterans Employment Rep Refresher Webinar and Tier Two-Vets webinar, you will use your skill and insight to connect businesses with the talented workforce and job seekers with the training needed to succeed and grow.

DEO encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In accordance with DEO’s Vision and Mission, the employee:

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Your Specific Responsibilities:

Performs duties outlined in Title 38 of the United States Code (U.S.C.), 4104(b)(1)(2), as amended by Public Law 100-323. The incumbent will assure the local office is in compliance with Federal Regulations, standards of performance and contractual provisions of the grant agreement mandating special services for Veterans. The following duties are included in this code:

• Creates, develops, and implements local policies and procedures to ensure compliance with the JVSG regulations. This position confers with personnel to ensure that it is in compliance with policy and procedures set by the State Veterans Program Coordinator.
• Provides training to LWDB staff, at both state and local level, and co-located partners on compliance with JVSG regulations and guidance, as needed.
• Reviews programs, services, forms, and reports utilized by the JVSG program at the local and State level and confers with management to identify improvement processes.
• Conducts outreach to employers and engages in advocacy efforts with hiring executives to increase employment opportunities for veterans.
• Conducts job search workshops, establishes job search groups and participates in job and career fairs.
• Works with federal contractors on recruiting of Veterans.
• Advocates for the hiring of disabled veterans and assists all veterans with gaining and retaining employment.
• Creates and conduct capacity building programs for employers and veterans.
• Facilitates and oversees veteran priority of service requirements regarding employment, training, and placement services furnished to veterans by all staff of the in CareerSource system.
• Promotes credentialing and licensing opportunities for Veterans.
• Provides operational oversight for all Career Center staff to include regular training on the implementation of the JVSG program at local levels.
• Develops and implements program management procedures to ensure the provision of services to eligible veterans.
• Maintains regular contact with community leaders, employers, labor unions, training programs, and veterans’ organizations to keep them advised of eligible veterans and spouses available for employment and training.
• Advises eligible veterans and spouses of opportunities for employment and training.
• In accordance with JVSG regulations, provides guidance and facilitates training of labor exchange services including intake and assessment, counseling, testing, job-search assistance, and referral and placement.
• Assists, through automated data processing, in securing and maintaining current information regarding available employment and training opportunities for veterans and their spouses.
• Participates in Office of Federal Contractor Compliance Programs (OFCCP) Audit information requests from Federal Government partners by providing answers, examples, descriptions of services, and other necessary information in both DEO and federal audits.
• Consults with State and local officials on matters applicable to the JVSG program.

Performs duties set forth in Title 38 of the United States Code (U.S.C.), Veterans Program Letter (VPL) 03-14 and VPL 03-14 Changes 1 & 2 through a case management process including:

• Consults with federal, state, and local officials on matters applicable to serving eligible persons as a DVOP.
• Conducts comprehensive and specialized assessments to eligible persons and develops an individual employment plan to identify the employment goals, appropriate objectives, and services for participants that will lead to sustained careers and lasting self-sufficiency.
• Provides individualized case management to eligible veterans and their spouses with significant barriers to employment (SBEs) including supervising group career counseling to promulgate knowledge of veteran resources and local initiatives created to address barriers limiting employment opportunities and to promote peer support, conducting individual counseling and career planning with a goal of long term employment and self-sufficiency; providing short-term pre-vocational services that may include development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training.
• Evaluates community organizations to assess and leverage assets that can be utilized to mitigate individual barriers of eligible persons within case management
• Provides individualized case management to eligible veterans and their spouses with significant barriers to employment (SBEs) including supervising group career counseling to promulgate knowledge of veteran resources and local initiatives created to address barriers limiting employment opportunities and to promote peer support, conducting individual counseling and career planning with a goal of long term employment and self-sufficiency; providing short-term pre-vocational services that may include development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training.
• Evaluates community organizations to assess and leverage assets that can be utilized to mitigate individual barriers of eligible persons within case management.

Knowledge, skills, and abilities, including utilization of equipment, required for the position:

• Knowledge of applicable regulations, Veteran Program Letters, state and local guidance, and programs/opportunities for veterans and covered persons (i.e., Federal Bonding program, Federal Work Opportunity Tax Credit Eligibility, etc.)
• Knowledge of the laws governing veterans’ preference in employment and workforce services
• Knowledge of veterans’ re-employment rights
• Knowledge of entitlement and priorities of veterans for medical and surgical services in veteran hospitals
• Working knowledge/proficiency in Microsoft Office applications, including Word, Excel, PowerPoint
• Knowledge of basic sales principles and skills
• Knowledge of the principles and techniques of effective communication
• Knowledge of workforce plans and business/management principles
• Knowledge of the principles and techniques of effective customer service
• Knowledge of the basic principles of counseling and case management.
• Skilled in group presentations or workshop instruction and/or facilitation
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
• Ability to provide excellent customer service
• Ability to promote and market the Career Center
• Ability to deal with the public in a tactful, courteous and effective manner.
• Ability to work effectively as part of a team.
• Ability to establish and maintain effective working relationships with others.
• Ability to utilize problem-solving techniques.
• Ability to conduct effective interviews.
• Ability to work independently by planning, organizing and coordinating work assignments.
• Ability to prepare reports to include recording, evaluating and analyzing data
• Ability to understand and apply applicable rules, regulations, policies and procedures.

Other job-related requirements for this position:

• Appointment to this position must be made in the order of preference provided by Public Law 100-323, as follows: First to qualified service-connected disabled veterans; then, if no such disabled veteran is available, to qualified eligible veterans; and if no such eligible veteran is available, to qualified persons (as defined in 38 U.S.C.) Applicants applying via the Internet must ensure that required military documentation, DD form 214 and/or current US Department of Veterans’’ Affairs (VA)/ Defense letter reflecting character of discharge is submitted prior to closure of job announcement.
• IAW the Veterans Benefit Act of 2010, 38 U.S.C § 4102(A) (c)(8)(A) requires all newly hired Consolidated DV/LV specialists are required to satisfactorily complete Jobs for Veterans State Grant (JVSG) DVOP and LVER training delivered by the National Veterans Training Institute (NVTI) within 18 months after the date of employment. Consolidated DV/LV Position staff who serve in a dual role as a DVOP specialist and LVER staff must satisfactorily complete both JVSG courses.
• The incumbent must possess or obtain certification as a Workforce Professional Tier 1 within 1 year of employment in the position.
• Required to travel locally and must furnish own transportation.

Where You Will Work:

Martin County is a county located in the Treasure Coast region of the state of Florida, in the United States. As of the 2010 census, the population was 146,318. Its county seat is Stuart. Martin County is in the Port St. Lucie, FL Metropolitan Statistical Area. Encompassing the communities of Port Salerno, Stuart, Palm City, Jensen Beach, Indiantown, Jupiter Island, Hobe Sound, Sewall’s Point, Rio and Hutchinson Island, Martin County serves up beautiful beaches and more than 77 parks – not to mention the most bio-diverse lagoon ecosystem in the Northern hemisphere, the St. Lucie Inlet. All within two hours or less driving time of four international airports: Palm Beach, Ft. Lauderdale, Miami and Orlando. Florida’s hidden gem, this is a place for unwinding and reconnecting. In Martin County, you’ll find every kind of family activity to tickle your fancy, from rodeos to high-end shopping, art galleries, and one-of-a-kind museums to eco-friendly sea turtle adventures. Located just off A1A and accessible by a plethora of scenic avenues, Martin County is 45 minutes from Palm Beach International Airport, 90 minutes from Fort Lauderdale Hollywood International Airport, almost two hours from Miami International Airport, and two hours from Orlando International Airport. This is a place for escaping, for making memories that last longer than tan lines.

WORKING FOR THE STATE OF FLORIDA IS MORE THAN A PAYCHECK!!

* State Group Insurance coverage options+ * Retirement plan options, including employer

(health, life, dental, vision, and other supplemental options) contributions (FYI, please click www.myfrs.com)

* Nine paid holidays and a Personal Holiday each year * Annual and Sick Leave Benefits

* Student Loan Forgiveness Program (Eligibility required) * Flexible Spending Accounts

* Tuition Fee Waivers (Accepted by major Florida colleges/universities) * Ongoing comprehensive training provided

* Career Growth * Highly skilled, professional environment

+For a more complete list of benefits, visit www.mybenefits.myflorida.com.

TO BE CONSIDERED FOR THIS POSITION, RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

THIS IS A VETERAN FUNDED POSITION. Appointment to this position must be made in order of preference provided by Public Law 100-323, as follows: First to qualified service-connected disabled veterans; then, if no such disabled veteran is available, to qualified eligible veterans, and if no such eligible veteran is available, to qualified persons (as defined in 38 U. S. C.) Applicants claiming veteran preference must provide a copy of their DD-214 Member 4 copy and when claiming disabled veteran preference must provide a copy of their DD-214 Member 4 copy AND statement of disability from the Veteran’s Administration. Applicants applying must ensure that required military documents, DD-214 Member 4 copy and CURRENT U.S. Department of Veteran’s Affairs (VA) statement of disabiliy letter, are submitted prior to closure of job announcement.

Pay:

$45,000 Yearly

Hours of work: (A) Daily, Monday-Friday from 8am-5pm (B)Toal hours in work week 40 (C) Explain any variation in work (split shift, rotation, etc.) Hours and schedules may vary with supervisor direction and or approval.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.