Job description

We are looking for a team member with skills, which include and are not limited to excellent customer service, time management, organizational, cash handling, accounting, stocking, rotating, and displaying of merchandise. The team member will also be responsible for ensuring the store is kept clean on the inside and outside, free of debris, the carwash is clean, ensure self and store safety while adhering to security procedures in place.

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KEY REQUIREMENTS*

• Must be able to work with customers and co-workers
• Be able to work all shifts, weekends, nights and holidays.
• Must be able to pass background check and drug tests
• Reliable and dependable transportation

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KEY DUTIES AND RESPONSIBILITIES:*

• Greet and welcome customers to the store
• Operating computerized cash register.
• Verify age as 21 and older before selling tobacco and liquor products
• Ring out merchandise, and ensuring correct payment is completed, via credit, debit, EBT or cash.
• Ensure correct change is returned to customer for cash transactions.
• Bag merchandise for customers.
• Stock shelves and front face items hourly
• Stock cooler completely at every visit, ensuring sold items are re-stocked for smooth operations and complete cooler log hourly
• Clean and maintain fountain, coffee and food area hourly
• Clean lot and review every 3 hours during shift
• Clean pumps and wipe down every other shift
• Suggestive selling of merchandise and assisting customers to locate merchandise.
• Accurate and effective completion of shift paper work and maintaining drawer to not be more that $3 short or $3 over and report any inconsistencies
• Clean rest rooms daily and check every 3 hours, clean deli equipment, dust shelves daily, dust merchandise daily, clean windows and doors every other shift, empty trash cans every 4 hours unless its less than 30% full, sweep and mop as needed.
• Use of fire extinguisher and other safety equipment.
• Deter and detect shoplifters.
• Check in vendors and ensure merchandise is delivered complete.
• Listening and handling customer complaints.
• Advise store manager and management of any situations or policy violations having an adverse effect on team members and store operating performance.
• Answer and screen telephone calls properly.
• Sweep lot, clean gas pumps; fill water/cleaning solution buckets on islands.
• Upsell Carwash and cleaning products to every customer
• Thank every customer after ringing them out and tell them you look forward to seeing them again.

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OTHER REQUIREMENTS:*

• Operating a calculator with accuracy and speed.
• Sell Gift cards and phone cards via different POS machines, safe handling, telephone etiquette, operate Lottery machine and be accountable.
• Ability to adhere to all policies and safety rules
• Wear proper uniform and maintain personal hygiene to meet all health standards.
• Ability to maintain proper attitude, professionalism, and teamwork in areas of customer service at all times.
• Ability to lift up to 50 lbs.
• Ability to work in walk in cooler for one hour and sign cooler log
• Must have Hep A vaccination as per City of St. Louis ordinance #68597 and St. Louis County Section 807.305 SLCRO

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EDUCATION and/or EXPERIENCE:*
High school diploma or general education degree (GED); and related experience; or equivalent combination of education and experience.

Must be able to work with customers and co-workers and be able to work all shifts, weekends, and nights and holidays.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $13.00 - $13.50/hour.
About Crownway Mart: Crownway Mart operates connivence Stores and gas stations providing amenities such as carwash, air and vacuum for your cars and services such as ATM and Lottery. We have a variety of snacks and grocery to cater to the convenience needs of our community and customers who travel through our locations.. while striving to provide excellent customer service, a clean and safe environment for our employees and customers Learn more about us at www.crownwayoil.com.

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Job Types: Full-time, Part-time

Pay: $13.00 - $13.50 per hour

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