Job description

Are you passionate about helping your community see and look their best? Front Desk Receptionist

Our small, private practice is looking for an energetic, positive, and detail-oriented individual to join our team and deliver excellent service to our patients at the front desk. WE LOVE OUR PATIENTS AND COMMUNITY and want them to know it with the best service from our amazing staff! The ideal candidate can work well in a team environment but also thrive individually performing dedicated tasks. The position will require patience and excellent multi-tasking skills. Although experience in the optical industry is preferred, it is not a requirement to learn and grow in this role.

Day-to-day responsibilities include but are not limited to:

· Answer phones, check voicemails and emails and address expediently

· Schedule and provide reminder calls for upcoming appointments, respond to patient requests submitted through our website, set “pre-appoints” for the following year, and recall patients who may have missed their regular check-ups

· Review insurance eligibility and benefits prior to patient visits and create charts

· Check patients in prior to exams and review HIPAA paperwork

· Perform preliminary testing (autorefraction, visual fields, intraocular pressures, stereo/3D, and retinal imaging) on patients before they see the doctor and assist with patient intake questions

· Update patient contact information, scan documents, collect payments, and balance end-of-day charges

· Assist with some insurance billing, primarily exam and contact lens claims

· Notify patients once their eyeglasses, contact lenses, and other materials arrive and schedule pick-ups

· Complete daily opening/closing checklists – requires maintaining a clean atmosphere by sweeping, dusting, and vacuuming as needed

· Phone in prescription requests to pharmacies as needed per doctor instructions after office visits

· Order contact lens trials from vendors routinely

Part-time and full-time hours available, but please note that as a solo-practitioner our doctor has an abbreviated schedule. Some Saturdays are required but are rare and we will offer advanced notice.

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift

COVID-19 considerations:
In accordance with current state and local guidelines, we do require our staff and patients to wear a mask while in the office at this time. We are also sanitizing frames and medical equipment after patient use.

Ability to commute/relocate:

• Roseville, CA 95661: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Required)

Work Location: One location

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.