Job description

About us

Catch Air is the premier Children's Indoor Playground! We pride ourselves on providing the most lively, exciting, and cutting-edge children's entertainment experience!

Requirements:

• Leadership, drive, and enthusiasm!
• Strong written and verbal communication skills!
• Ability to work independently and as a team!
• Organizational Skill: The ability to multitask and complete several projects at one time
• Ability to work Weekends

JOB RESPONSIBILITIES:

• Delivers an unparalleled guest experience in an ideal environment for celebrating children’s birthday parties.
• Assist General Manager in matters concerning safety and security in all areas: front door, play area, play castle, private event rooms, and restrooms.
• Assisting Guests with all requests and answering questions as needed.
• Greets guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets guests upon entering.
• Keeps all coordinators promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
• Provides timely and accurate service while managing party times and communicating information as needed to guests, coordinators, and managers.
• Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building, and house policies.
• Assists in the cleanliness and organization of the rental equipment.
• Bring attention to the General Manager of problem areas with other managers and party coordinators.
• Ensures that all children and adults adhere to house policies as outlined and informs management of any issues
• Assists with the setup and breakdown of special events functions as directed by management.
• Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity, and efficiency/effectiveness.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

• Strong work-ethic.
• High School or equivalent.
• Must be available to work on weekends and holidays.
• Children experience preferred, but not required.
• The employee needs to be able to communicate effectively with multiple guests while generating enthusiasm.
• Strong math and verbal skills are needed.
• Is dressed following dress guidelines, looking neat, clean, and professional at all times.
• Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
• Must demonstrate an ability to clearly verbalize guest's needs to other team members.
• Must be skilled at calmly responding to dissatisfied guests and calling issues to the manager's attention.

Job Types: Full-time, Part-time

Pay: $15-$16 per hour

COVID-19 considerations:
All Catch Air employees are required to wear a mask. However, guests are recommended to wear masks. Masks are available upon request. The Catch Air team requires routine cleaning and sanitizing of all hand contact surfaces.

Job Type: Part-time

Pay: $11.50 per hour

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Snellville, GA 30078: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person

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