Job description

THE COMPANY

Equipment Management Service and Repair – EMSAR, headquartered in Austin, Texas, is a fast-growing national technical services company providing maintenance, repair and installation services to OEMs in the Healthcare, Laboratory, Self-Service Kiosk, and Critical Power sectors. EMSAR’s customer-centric model enables the Company to customize and deliver the highest quality solutions to its blue-chip and emerging client base. EMSAR’s portfolio of services includes:

• On-site technical field support, including maintenance & repair
• Bench repair and remanufacturing
• Installation
• Call center
• FDA compliance and validation
• Project management
• Training and education

GENERAL DISCUSSION OF RESPONSIBILITIES, MISSION AND STRATEGY

This intermediate-level field position is responsible for testing, calibration, verification, preventative maintenance, installation and repair services on a variety of equipment

Specifically, we are looking for a Technician to perform installation and preventative maintenance of Philips patient monitors and Ultrasound equipment. You would be an integral part of servicing essential life saving equipment. We provide tools and paid training. The Covid vaccine will be a condition of employment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to assist individuals with disabilities to perform these essential functions:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Will assist on all installs with Level II and Level III HTIS
• Will unbox product, Inventory shipments, & basic assembly of product: Be able to take sales order and inventory equipment, and verify order. Break down and organize/label and consolidate order. Remove trash and clean up area.
• Will set-up & configure Standalone Monitors, stage equipment for programming and clinical training.
• Will set-up & configuration single department Monitoring systems. Responsible for simple installations independently
• Will upgrade Standalone Monitoring systems
• Will install standard mounting resources utilizing either a GCX system or other mount with associated hardware.
• Will locate and download Philips software online
• Will install infrastructure into an equipment rack
• Will label and identify equipment with appropriate tags, i.e. Name on switches, AP’s, APC, the PC’s and all other devices.
• May request customer acceptance of installations.
• May install Value Added Services (VAS)-minimal, capable of performing safety analyzer procedures for biomedical devices.
• Will conduct On-the-Job Training with an experienced Installation Specialist / Advanced Level Trainer with experience of Philips installations.
• Will attend Philips Basic Installation Training seminar.
• Will utilize basic tools and network test equipment ill Install cable, fire seal, and use CAT5 tester and punch down tool.
• Will perform checks out and approves operational quality of system equipment.
• Will work on problems of moderate scope where the analysis of data requires a review of a variety of factors using Root Cause Analysis.
• Will maintain communications with customer project managers and engineers in resolving problems and/or bringing problems to the customer’s attention.
• Will work from written and/or verbal instructions.
• Will train others on operational functions of installed systems Qualifications / Competencies.

POSTION REQUIREMENTS:

1. Associate’s degree or minimum of three years related experience; or the equivalent combination of education and experience.
2. Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
3. Ability to interact and communicate with individuals at all levels of the organization.
4. Requires effective oral and written communication skills
5. Computer proficiency: Excel, Word and Power Point.
6. Acute attention to detail.
7. Commitment to excellence and high standards.
8. Ability to work with all levels of management.
9. Strong organizational, problem-solving, and analytical skills.
10. Ability to manage priorities and workflow.
11. Must be able to review printed materials
12. Must be able to improvise based on environmental/infrastructure needs
13. Must be able to follow and explain detailed instruction and inspection procedures
14. Must be able to complete detailed documentation

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• Extensive periods of sitting at a computer terminal documenting services Extensive periods of standing and walking while performing services.
• Frequent bending, squatting and stair climbing.
• Use of both hands without restriction and manipulate small hand tools. Ability to lift up to 50 pounds and move up to 125 pounds without assistance.
• Some regional day and overnight travel may be required.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. EMSAR retains the right to change or assign other duties to this position.

EMSAR is an equal employment opportunity employer and considers all applicants without regard to race, color, religion, national origin, ancestry, citizenship, gender, marital status, pregnancy, age, physical or mental disability, genetic information, military service status, or any other basis protected by federal, state or local law.

This Employer participates in E-Verify, a service of DHS and SSA.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Are you vaccinated or willing to be vaccinated for COVID? If so, which is it?
• Do you know or will you in the future require employer sponsorship?

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 100% (Required)

Work Location: Multiple Locations

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