Job description

Are you a self-motivated, confident, and passionate Field Service Representative who understands and has experience with industrial automation and has a passion for delivering solutions?

In this role you’ll be… Perform general field service repair and maintenance activities required to support Markem-Imaje customers and installed machine base

You’ll have an opportunity to… Contribute to business growth and sustainment through technical involvement, influence and teamwork

You should possess…. BA of Mechanical or Electrical Engineering degree preferred. 3-5 years Mission-critical field service related experience a plus.

Great package including Bonus, CAREER Growth and Great Benefits…

Top 6 principal activities:

1.Duties to include, but not be limited to, new equipment installations, customer training, emergency and routine repair, contract sales and maintenance and any other service related activities as directed by management.

2.Assigned to a divisional service territory, with primary customer list, which will be considered the primary area of responsibility

3.Determines and recommends which products or services best fit the customers’ needs.

4.Responsible for achieving and maintaining a level of customer satisfaction consistent with Markem-Imaje quality guidelines and objectives

5.Collaboration and teamwork with sales members to assist with machine demos, installations, technical training, courtesy calls, customer communication and follow up activities

6.Develop and maintain technical and operational competency on Markem-Imaje products through study, training, hands on use and field exposure to customer applications. Required to successfully complete product training courses and demonstrate a minimum competency level as defined by management.

Top 5 skills for this job:

1.Basic knowledge of electrical, electronic, pneumatic, hydraulic and mechanical system theory and operation

2.Possess interpersonal and customer relationship management skills

3.Willing and able to share knowledge and conduct training to diverse audiences of varying size

4.Able to work independently and with minimal supervision

5.Effective time management skills; able to prioritize multiple activities and commitments

Requirements:

Must be willing and able to travel extensively, and with little advanced notice, within assigned service territory. Overnight travel, extended stays and the ability to work overtime will be required. Travel outside the assigned territory and to other parts to the United States will be necessary at times.

Job Type: Full-time

Pay: $33.00 - $40.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus pay

Work Location: On the road

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