Job description

Position Summary:
This position is responsible for the daily status of outstanding surveys assuring all deadlines are met and maintaining the highest quality. In addition, this position shares in administrative functions of the survey process and general office activities.

Essential Duties and Responsibilities:

• Liaison between Insurance Companies and Field Reps.
• Create and maintain long lasting relationships with field reps to better manage workload.
• Contact reps with work past due to the company
• Monitor volume of work within territory, if significant increase or decrease notify Operations Manager
• Maintain telephone contact with clients
• Monitor on time percentage for field reps and clients
• Maintain billing rates within territory
• Onboard new field reps
• Monitor and communicate territory Field Rep needs to Recruiting Department
• All other related duties as assigned

Qualifications/Requirements:

• Excellent relationship building skills, ability to influence without authority.
• Pleasant, courteous phone voice and mannerisms
• Proficient with Microsoft Office (primarily Word and Excel)
• Excellent verbal and written communications
• Analytical ability and attention-to-detail
• Ability to manage flow of work to field reps
• Ability to motivate field reps to meet tight work deadlines, and represent company within strict guidelines
• Sitting at a desk, working on a computer up to 8 hours a day
• College degree preferred

Job Type: Full-time

Pay: $10.13 - $26.39 per hour

Benefits:

• Work from home

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work Location: One location

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.