REVELxp is revolutionizing the sports and entertainment industry by reimagining gameday and redefining non-gameday experiences for more than 50 partners, hosting a million fans, and participating in thousands of events annually. We are looking for innovative self-starters who want to be a part of an organization that is reshaping fan experience across the nation.

Our best asset is our people. We invest in our people and expect them to invest in us. We hire people who understand what it means to serve a client. We believe in doing the right thing and exceeding our clients’ expectations. We are a family and we want our clients to think of us as partners, not vendors. We want to help them innovate and be better every day. If you have a passion for hospitality, service and revenue generation, and like the excitement of a fast-paced, fun environment, we want to hear from you!

JOB DESCRIPTION

REVELxp FANgineers play a vital role in the success of the hospitality program and game days. FANgineers serve as goodwill ambassadors to ticket holders and their guests while maintaining the operational policies in place for all premium seating areas. FANgineers also serve as a liaison between donors, caterers, maintenance staff, custodial staff, Hospitality Managers, and Athletic Department personnel. A love of college sports is a big plus!

FANgineers are required to work all home football games during the 2023 season.

DUTIES AND RESPONSIBILITIES

Primary duties to include, but not limited to the following:

• Perform PEAK customer service for all guests, fans, and department staff
• Act as game day ambassadors for the Hospitality office and athletics department
• Ensure all game day policies and procedures are being upheld
• Monitor entry gates, review tickets, and be aware of access control protocols
• Serve as an elevator attendant and people movement monitor
• Perform all pre, during, and post-game duties associated to suites and clubs (i.e., trash removal, facility monitoring, food & beverage needs, etc.)
• During the game, serve as the main point of contact for suite holders and guests
• Other duties as assigned

WHEN & WHERE

• FANgineers are hourly employees. Hours will range between 10-30 hours per week depending on the home game schedules and office needs each week
• Football and basketball stadiums/arenas
• Must be available to work all home football games on these dates in 2023: September 2nd, 16th, & 23rd; October 14th & 21st; November 4th & 25th.

Qualifications:

• Ability to work nights and weekends
• Service first mindset
• Friendly demeanor
• Great verbal communication skills
• Willingness to stand or sit for long periods of time (30-45 minutes)

REVELxp is an equal opportunity employer that values diversity. All employment is decided on the basis of qualifications, merit and business need. All candidates must be authorized to work in the United States and successfully pass a criminal background check.